Account Executive, Government
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Job Location:
Springfield, VT - USA
Monthly Salary:
$ 130100 - 234600
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
At T-Mobile we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant employee stock purchase plan 401(k) and access to free year-round money coaches. Thats how were UNSTOPPABLE for our employees!
Job OverviewThe Account Executive Government Sales position is crucial in supporting the growth of State and Local Government accounts. The primary responsibilities include selling to State and Local accounts renewing contracts increasing customer satisfaction and improving revenue while driving customer retention activity. Performance is evaluated based on sales expectations and maintaining a high level of job performance through various metrics focused on building the business. All tasks should align with T-Mobiles core values.
Position Responsibilities:
- Utilize contact lists to call leads and generate sales opportunities.
- Exceed monthly sales renewal and churn target goals.
- Welcome customers to T-Mobile review service agreements answer questions and identify additional business opportunities.
- Maintain monthly call goals as set by expectations.
- Establish and nurture customer relationships to drive sales and expand the customer base.
- Conduct customer account maintenance following account reviews.
- Provide account analysis to determine up-sell and renewal offers.
- Manage and resolve customer issues.
- Track individual account activity and results.
- Perform extensive data entry system navigation and utilization.
- Conduct independent analysis and decision-making related to information.
- Ensure accuracy and efficiency in data entry.
- Complete ongoing training to maintain knowledge of products services and sales approaches.
- Utilize automated knowledge systems and training tools to deliver outstanding service meeting T-Mobiles efficiency and quality standards.
- Achieve efficiency and sales goals based on targeted metrics.
- Meet or exceed all departmental goals and business objectives.
- Exhibit positive and collaborative behavior with customers and coworkers.
- Demonstrate personal leadership by maintaining high standards for ethical and professional conduct.
- Disburse adjustments and credits as appropriate within established limits and criteria.
- Fulfill other duties and projects as assigned by business management as needed.
Education:
- Bachelors Degree Preferred
Work Experience:
- 2-4 years selling to State and Local Government accounts required.
- 2 years of extensive business customer support experience required.
- 2 years of business sales experience required.
- Wireless industry sales experience preferred.
- Technical sales experience preferred.
Knowledge Skills and Abilities:
- Strong attention to detail problem-solving and business analysis skills required.
- Experience crafting and delivering presentations required.
- Proficiency in Microsoft Excel required.
#LI-Corporate
- At least 21 years of age
- Legally authorized to work in the United States
Travel:
Travel Required (Yes/No): Yes
DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No
At T-Mobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave family building benefits back-up care enhanced family support childcare subsidy tuition assistance college coaching short- and long-term disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary long-term care insurance. We dont stop there - eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about T-Mobiles amazing benefits check out .
Never stop growing!
As part of the T-Mobile team you know the Un-carrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity youre living our values while investing in your career growthand we applaud it. Youre unstoppable!
T-Mobile USA Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing or calling 1-. Please note this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Required Experience:
IC
Key Skills
- Business Development
- Customer Service
- Revenue Growth
- ABC Analysis
- Account Management
- Communication
- CRM
- Excel
- Salesforce
- PMP
- Customer Relationships
- Business Relationships
- Sales Goals
- Sales Process
- CPA
About Company
Grow Your Career. Grow With One Join Us #WeAreOne We are driven. We are family. We are One. When you join MobileOne, you join a team of friends who work as hard as they play. You’ll learn how to be a leader, make bank, and most importantly, have fun along the way. With over 200 […] ... View more
