Technical Documentation Specialist

Farmington, NM - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Department:

Marketing

Job Summary

Technical Documentation Specialist - Farmington UT

Why LoanPro:

We want to change how the future of finance works. Were working to change finance to be highly personalized. It changes who has access to capital. It changes personal finances. It can have a ripple effect on everything you do. LoanPro unlocks finance. -Rhett Roberts CEO

At LoanPro were more than just a fintech companywere transforming the lending landscape. With over $18 billion in loans managed across North America LoanPro isnt just growingits leading the industry transformation.

How we do what we do:

Steve Jobs was once asked what he was most proud of at Apple. Was it the iPhone Was it the iPad Steve Jobs replied it was the team that built Apple. Thats what Im most proud of

here at LoanPro- the team that builds LoanPro. We do what we do because of our people. -Rhett Roberts CEO

At the heart of our success are our exceptional employees whose talent passion and dedication fuel the growth and profitability of our company. As a next-generation SaaS platform we deliver core lending infrastructure that empowers mid-market and large lenders to operate more efficiently quickly and effectively. Our cloud-native solution helps clients streamline operations enhance organization and drive unparalleled performance in their lending processes.

What youll own:

As a Technical Documentation Specialist at LoanPro you will play a key role in shaping how our product is understood and communicated contribute to critical resources such as our knowledge base and developer documentation and collaborate across teams to ensure all content is clear precise and effectively meets the needs of our users and stakeholders. You will develop a deep understanding of our target audience and the unique benefits our product offers. Reporting to the Technical Product Marketing Manager this role is an exciting opportunity for a strategic thinker with a passion for writing and tech to make a significant impact at a rapidly growing company. Responsible for exemplifying excellent customer service and the companys core values culture policy and procedures at all times.

Essential Job Functions:

Write organize and maintain our knowledge base and developer documentation articles that explain how to use our product. Ensure that all content whether internal or external is clear technically accurate and appropriately tailored to meet the needs of different audience segments.
Develop a deep understanding of our products functions features and integration capabilities.
Work closely with product teams sales and customer support to gather the necessary information and insights required to develop accurate and effective content.
An essential function of this role requires onsite work to collaborate with other team members. Remote work can be conducted at managers discretion and in accordance with company hybrid policy.

Other duties as prescribed - Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice

Job Qualifications / Skill Requirements:

Bachelors degree or equivalent practical experience
Exceptional writing and communication skills
Strong editing and proofreading skills
Comfortability with reading and understanding basic code snippets
Experience using or general familiarity with APIs databases or programming languages
Effective collaborator who thrives in a fast-paced environment

Benefits of the Role:

80% Medical/Dental
PTO and Holiday Schedule
HSA and 401K Match
Wellness Rewards and EAP

At LoanPro we have the ability to make a real difference. LoanPro offers a value-based innovation-focused learning culture and endless opportunities for growth. Come help us build LoanPro.

If you need an accommodation to apply for the position or during the interview process please email

Required Experience:

Technical Documentation Specialist - Farmington UTWhy LoanPro:We want to change how the future of finance works. Were working to change finance to be highly personalized. It changes who has access to capital. It changes personal finances. It can have a ripple effect on everything you do. LoanPro unl...