Senior Commercial Lead, UX
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Job Location:
San Francisco, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Title: Senior Commercial Lead UX
Department: Client Org
Location: SF or Seattle
About UX at Ipsos:
UX covers all aspects of the end-users interaction with a company and its products. UX research is at the heart of user-centered design which is based on the notion that design should be informed by research about users their expectations their activities and their interactions with products. Ipsos believes that as part of a user-centered design process every design decision should be informed at least in part by UX research.
Ipsos believes that simply conducting evaluative UX research on completed designs is not as effective as conducting UX research throughout the full product lifecycle. As a result Ipsos conducts a variety of mixed methods UX research globally on behalf of Fortune 500 and emerging leaders across industry sectors.
Role Overview:
The Senior Commercial Lead UX is a senior level role responsible for driving growth for Ipsos in the UX and Product Development discipline.
- The role will be focused on business development across Ipsos full suite of services across the full product lifecycle across industries.
- There will be a primary focus on tech sector clients with a secondary focus on other non-tech industry sectors that actively purchase UXR services.
- This role will also be critical to informing Ipsos ongoing Go To Market strategy in the UX and Product Insights space: shaping Ipsos offers advising Ipsos service teams and representing the voice of the UX client inside Ipsos.
- The role will work in alignment with Industry Leaders and Ipsos Service Line Leads and Client Officers to effectively sell UX offerings and ensure a strong technical footprint in the market.
- The role will report to the Ipsos EVP Tech Media Telecom sector.
Components of the Role:
The Senior Commercial Lead UX will have the responsibility for revenue generation/maintenance relationship management and commercial development amongst new UX clients of Ipsos. This includes partnering with Ipsos Client Officers and Service Lines to drive revenue.
- Plans and effectively executes a programmatic approach to grow our business in the UX space.
- Collaborates with other service lines and the Client Organization to position our offerings and address senior stakeholder buyer business problems in a differentiated way vs. our competitors.
- Create account growth strategies for key clients that will drive revenue year over year.
- Prioritize client relationship efforts with the greatest ROI strengthening ties with influencers/decision makers within client organizations.
- Oversee major proposals ensuring they are thoughtfully designed competitively priced and effectively pitched to clients for high win rates.
- Impact and contribute to Go to Market strategy for Ipsos in the UX and Product space shaping offerings ways of working and client targeting.
Background Required:
- Minimum of 15 years within UX or User Centered Design industry; 10+ years of experience in a business development or account management role.
- Seasoned researcher with both quantitative and qualitative skills with a focus on UX.
- Strong existing rolodex of UX Design and Product client buyer stakeholders.
- Exceptional commercial acumen: strong client facing skills and trusted advisor.
- Demonstrated sales achievements throughout your career.
- Strong account management and organizational skills can manage high volume of concurrent activities and pursuits.
Strong collaboration skills can effectively navigate large organizations.
#li-AB1 #li-hybrid
Required Experience:
Senior IC
Key Skills
- Forecasting
- Hyperion
- Cost Management
- Construction Estimating
- QlikView
- Bus Driving
- Analysis Skills
- HubSpot
- Salesforce
- Market Research
- negotiation
- Financial Planning
About Company
In our world of rapid change, the need for reliable information to make confident decisions has never been greater. At Ipsos we believe our clients need more than a data supplier, they need a partner who can produce accurate and relevant information and turn it into actionable truth. ... View more
