Director, Internal Audit Third-Party Operations

As a team member in Internal Audit at Nationwide a Fortune 100 company with nearly $70 billion in annual sales the opportunities are endless! Let Nationwide help create your career journey! At Nationwide on your side goes beyond just words. Our customers are at the center of everything we do and were looking for associates who are passionate about delivering extraordinary care.

Role summary:

This position will be on Internal Audits Third-Party Operations team and a member of the Internal Audit Leadership Team. As a part of this team you will have the unique opportunity to enhance our risk management and insight capabilities in the evolving and growing third-party domain providing meaningful audit and advisory results to help leaders meet objectives minimize risk and improve business effectiveness and efficiency. If you are experienced in the ever evolving and increasing levels of internal auditing requirements as well as heightened operational financial and strategic risks we want to hear from you!

As part of this role you will focus on projects pertaining to assurance and advisory engagements across all Nationwide businesses related to third-party operations Corporate Development impacts and other related adaptive operating models. You will have the opportunity to assess new and/or changing risks (operational strategic and/or financial) strategically design appropriate audit procedures and deliver impactful insights across a crossfunctional network.

Key responsibilities:

• Partners with leaders and associates across Internal Audit Enterprise Risk Management and Procurement in development of framework for Third-Party Operations audit engagement management.
• Third-Party Operations Engagement Management: Partners with a wide range of business leaders (e.g. ERM Finance P&C Operations NF Operations Technology 3rd party vendors) in identifying and assessing risks evaluating the design and effectiveness of internal controls and identifying opportunities to enhance quality and efficiency in business processes. Partners with management and the 2nd line risk functions to evaluate and advise on management oversight (e.g. KPIs KRIs reporting SOC1/2 evaluations). Ideates on assurance and advisory plans for these operational models and executes a multi-year risk-based internal audit strategy including risk assessments operational risk analysis control procedures and client communications. Actively seeks out opportunities to add governance risk and control value by providing management with insights foresights and thought leadership to assist in driving efficiency and change throughout the enterprise.
• Corporate Development Engagement Management: Partners with a wide range of business leaders (e.g. ERM Finance P&C Operations NF Operations Technology 3rd party vendors) in identifying and assessing risks evaluating the design and effectiveness of internal controls and identifying opportunities to enhance quality and efficiency in business processes. Partners with the Integration Management Office as well as local operational areas and 1st and 2nd line risk management functions to advise on integration governance day 1 readiness activities the maturity of operational processes and the ultimate independent operations. Partners with management and the 2nd line risk functions to evaluate and advise on management oversight (e.g. KPIs KRIs reporting SOC1/2 evaluations).
• Leads and contribute to various projects and strategic initiatives.

Reporting relationship:

Reports to AVP Third-Party Operations Internal Audit.

Typical skills and experiences:

Education: Bachelors degree in business technical or related field preferred.

License/Certification/Designation: Relevant certifications (e.g. CPA CIA CISA CFE PMP) desired.

Experience: Typically more than 10 years of experience in audit risk management or a related field. Experience in the insurance and financial services industry is preferred.

Knowledge Abilities and Skills:

• Skilled knowledge in audit business and information technology general concepts and theory.
• Operational knowledge and application of audit practices to multiple functional areas.
• Experience in project management.
• Strong critical thinking and decision-making skills for problem-solving and/or opportunity identification and solution recommendation.
• Comfortable in ambiguity and experience building new frameworks and processes.
• Strong verbal and written communication skills.
• Collaborative and comfortable in a cross-functional team environment.
• Strong organizational and leadership skills to prioritize multiple tasks and execute audit objectives in a timely manner.
• Strong coaching and consulting skills.

Other criteria including leadership skills competencies and experiences may take precedence.

Target OCFO competencies:

• Strategic Thinking Creating initiatives while intentionally accelerating key areas that support our mission and vision. This role will entail building out a new team and capability within Internal Audit to support third-party partnerships and corporate development.
• Influence The ability to transform and shape opinions business solutions and outcomes. This role will require partnership with multiple cross-functional teams (within and beyond Internal Audit) including the establishment of new practices.
• Agility The ability to anticipate plan for and manage environmental change swiftly and with flexibility. This role will involve establishing connections with existing processes while introducing new elements including balancing priorities across teams.
• Courage The ability to confront the unknown in overcoming challenges. This will be important in this role in developing new processes and capabilities as well as landing and communicating findings observations and recommendations in assurance and advisory audit engagements.
• Curiosity Trying new things asking questions searching for answer taking in new information and making connections. This will be critical in standing up the new Third-Party Operations team and processes to ensure that our teams work advances leader objectives minimizes risk and improves business effectiveness and efficiency.
• Continuous learning Finding opportunities to enhance knowledge and skills and bring outside-in perspectives. This capability will be critical to both the establishment effective implementation and continuous improvement of the Third-Party Operations team and processes.

This is a hybrid position located in Columbus Ohio and you will be required to come into the office two days per week.

This role does not qualify for employer sponsored work authorization. Nationwide does not participate in the STEM OPT extension program.

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Job Description Summary

To enable Nationwide to serve its members with extraordinary care and to see risks around the corner Internal Audit uses cutting edge audit practices leverages deep and trusting relationships with business partners and advanced data & analytics to get insights from big data all to provide meaningful audit and advisory results that help leaders meet their objectives minimize risk and improve business effectiveness and efficiency. No two audits are ever the same and the variety of work assignments provides you with visibility and exposure throughout the entire enterprise. If you have the desire to learn continuously think critically and can see the big picture we want to know more about you!

As a Director youll develop the risk-based audit plan and provide insights based on deep knowledge of the strategic direction of the business internal auditing practices and the use of digitization. Youll be a recognized risk and control leader where you will evaluate the soundness adequacy compliance efficiency effectiveness and customer impacts of operational financial technological and governance frameworks within Nationwide. Well count on you to lead the development implementation and management of all internal and information systems audit programs throughout Nationwide.

As a member of the Audit Leadership Team youll have the opportunity to shape our collective audit strategies and carry those messages back to both your teams and clients. You will interact and drive meaningful dialogue with senior business and technology leaders across the enterprise where you will have conversations about risks and improvement opportunities thereby honing your skills in relationship building listening advocating for and defending positions and negotiation.

Job Description

Key Responsibilities:

• Understands the strategic plan and key initiatives of the assigned business unit. Based on this understanding provides valuable input into the audit and advisory planning process by assessing both the business and the technology environment surrounding the audit entity ensuring a holistic perspective for risks and controls. Partners with key second line Risk Partners in the design and execution of the audit for increased risk coverage and reduced impact to the organization.

• Coordinates and schedules individual audits or advisory projects to efficiently use team/office resources and budget. Ensures leaders of the area being reviewed are advised of timing scope and nature of audit. Works with senior leaders to obtain their input and confirm what they find most valuable.

• Identifies new ways to audit through data analytics continuous auditing technology agile concepts innovation design thinking and collaboration using various tools and techniques.

• Identifies key control objectives risks and controls. Develops high-level audit strategy and oversees the development of effective and efficient audit and advisory programs. Uses all tools available to drive the highest value audit including designing tests of control design and effectiveness as well as tests of detail.

• Contributes to the leadership team by providing a deep level of business acumen driving the office to become trusted partners helping Nationwide see around the corner and achieve key performance metrics.

• Attracts and retains top talent to deliver effective and efficient projects through strong leadership and talent development. Leads a team of audit professionals to include performance management talent management salary management associate engagement and workforce resource demand management. Operates effectively in a hybrid working environment.

• Coordinates accomplishment of tasks required to complete audits. Matches the difficulty of tasks with the appropriate skill sets (including handling vendors in co-sourcing arrangements). Performs tasks of the highest complexity. Plays an active hands-on role in the audit. Runs multiple assignments simultaneously with a high degree of independence.

• Ensures audit procedures performed are adequately detailed to support conclusions and work papers are accurately maintained in accordance with record retention policy policy and procedures.

• Drafts findings and recommendations to help Nationwide mitigate risks strengthen controls reduce costs improve efficiency and enhance the customer addition provides ongoing oversight of Managements remediation efforts.

• Summarizes audit findings recommendations and conclusions in our Audit and Advisory Reports which are communicated to Office of the Chief Executive Officer members and the Audit Committee.

• Completes post-audit performance evaluations of all assigned staff on a timely basis. Seeks feedback from staff to enable continuous self-improvement.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to an Internal Audit Officer. Manages a team of approximately 4 to 10 associates.

Typical Skills and Experiences:

Education: Bachelors degree in business technical or related field preferred. Advanced degree preferred.

License/Certification/Designation: Relevant certifications (e.g. CPA CIA CISA CFE CPCU PMP) desired.

Experience: Typically ten or more years of dynamic experience in audit risk management or a related field. Experience in the insurance and financial services industry is preferred. Management experience preferred.

Knowledge Abilities and Skills: Knowledge of internal audit principles and practices; with knowledge of the Institute of Internal Auditors (IIA) International Professional Practices Framework (IPPF) preferred. Thorough understanding of risks inherent in customer business environments as well as technology environments. Proven knowledge in project management people leadership (i.e. managing training coaching and developing individuals and teams). Well-developed oral and written communication skills and ability to communicate and coach upwards and downwards. Ability to make decisions on day-to-day operations as well as to think strategically to execute on long term objectives. Knowledge and leadership of continuous improvement digitization automation visualization and data/analytic techniques preferred.

Other criteria including leadership skills competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring managers leader and HR Business Partner.

Values: Regularly and consistently demonstrates Nationwide Values.

Job Conditions:

Overtime Eligibility: Not Eligible (Exempt)

Working Conditions: Normal office environment or hybrid work options may be available.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Benefits

We have an array of benefits to fit your needs including: medical/dental/vision life insurance short and long term disability coveragepaid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date nine paid holidays 8 hours of Lifetime paid time off 8 hours of Unity Day paid time off 401(k) with company match company-paid pension plan business casual attire and more. To learn more about the benefits we offer click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged appreciated respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills education training credentials and experience of the candidate; the scope complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job Sales Incentives based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.

The national salary range for Director Internal Audit : $138000.00-$243000.00

The expected starting salary range for Director Internal Audit : $138000.00 - $206000.00