Instructional Designer

Southwest Tennessee Community College is a comprehensive multicultural public openaccess college. Southwest has four campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.

We foster student success transform lives and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

Title: Instructional Designer

Employee Classification:Other Professionals

Institution:Southwest Tennessee Community College

Department: People & Culture

Campus Location: SWTCC - Union Avenue Campus

Job Summary

The Instructional Designer designs delivers and evaluates high-quality professional learning experiences that build employee capability leadership effectiveness and organizational capacity across the College.

Reporting to the Assistant Vice President for People & Culture this role supports institution-wide learning initiatives through online blended and instructor-led training while ensuring compliance with accessibility quality and regulatory standards.

Job Duties

• Design & Development
  • Consult with stakeholders to conduct needs analyses and translate performance gaps into measurable learning objectives.
  • Design and develop instructorled blended and selfpaced modules (microlearning interactive elearning job aids videos simulations).
  • Build and maintain course shells templates and style guides; apply UDL adultlearning and assessment best practices.
  • Prototype quickly; iterate using learner analytics surveys and usability testing.
• Digital Learning & Learning Management Systems
  • Design and develop self-paced and blended online learning experiences that scale institutional training and increase access across campuses and modalities.
  • Administer and maintain the professional-development learning management system including course setup enrollments automation reporting and data integrity.
  • Convert in-person training and institutional initiatives into scalable online formats.
  • Package upload and troubleshoot SCORM and xAPI content and integrate third-party learning tools and open educational resources as appropriate.
  • Develop dashboards and reports to track participation completion and learning outcomes.
• Instructor-Led Training & Accessibility Compliance
  • Design and facilitate in-person and synchronous instructor-led training sessions for faculty staff and supervisors.
  • Lead accessibility audits and compliance reviews for e-learning and training materials to ensure alignment with WCAG 2.1 AA Section 508 and institutional standards.
  • Provide guidance and remediation strategies to ensure accessible and inclusive learning across all modalities.
  • Coach facilitators and presenters on inclusive instructional strategies active learning techniques and effective delivery practices.
• LMS Administration & Learning Technologies
  • Administer the professionaldevelopment LMS (catalogs enrollments groups automation reporting data quality).
  • Package upload and troubleshoot SCORM/xAPI content; integrate thirdparty tools and OER as appropriate.
  • Create dashboards and standard reports on participation completion satisfaction and learning transfer; surface insights for decisionmaking.
  • Ensure data content and user experiences meet security privacy and accessibility requirements.
• Facilitation Coaching & Support
  • Facilitate live sessions and webinars; coach facilitators on active learning inclusive pedagogy and assessment strategies.
  • Provide justintime support to learners and managers; document knowledge base articles and quickstart guides.
  • Coordinate pilots and A/B tests to evaluate modality sequence and media effectiveness.
• Quality Accessibility & Compliance
  • Apply QMaligned review checklists and WCAG 2.1 AA accessibility standards (alt text headings transcripts/captions color contrast keyboard navigation).
  • Establish version control and content lifecycle processes (review refresh archive).
• Collaboration & Project Management
  • Manage multiple projects using defined charters timelines and stakeholder maps; communicate risks and status updates.
  • Partner with People & Culture Operations (onboarding compliance) and divisional teams to align training with workforce and studentsuccess outcomes.
• Artificial Intelligence
  • Facilitate workshops and learning experiences that build employee confidence in using AI responsibly for instructional administrative and leadership tasks.
  • Review AI-assisted learning content to ensure accessibility accuracy inclusivity and alignment with institutional standards and compliance requirements.

Minimum Qualifications

• Bachelors degree in Instructional Design/Technology Education Organizational Development or related field.
  
• Three (3) years of experience designing blended/elearning and facilitating training for adult learners.
  
• Experience administering an LMS and building SCORM/xAPI content; demonstrated accessibilityfirst design.
  
• Portfolio showcasing learning assets (elearning facilitator guides job aids videos assessments).

Preferred Qualifications

• Masters degree in Instructional Design/Technology Learning Sciences or related field.
  
• Experience in higher education or publicsector HR/organizational development environments.
  
• Quality Matters (QM) training/certification; ATD CPTD or comparable credentials.
  
• Experience with data integrations SSO and HRIS/LMS connections; xAPI/LRS familiarity.
  
• Experience administering an LMS and building SCORM/xAPI content; demonstrated accessibilityfirst design.
  
• Any of the following certifications:
  
  • QM
    
  • ATD (APTD/CPTD)
    
  • Accessibility (e.g. IAAP CPACC)
    
  • Project management (CAPM/PMP)
    
  • Coaching/microcredentials

Knowledge Skills and Abilities

• Expert knowledge of instructional design models (ADDIE SAM) and adult learning theory; strong content writing and storyboarding skills.
  
• Proficiency with elearning authoring (Articulate 360 Rise Storyline; Camtasia or comparable media tools).
  
• Handson LMS administration experience (e.g. Bridge Canvas Cornerstone Absorb Docebo or similar).
  
• Data literacy: build reports/dashboards and translate insights into design improvements and recommendations.
  
• Accessibility expertise (WCAG/Section 508); familiarity with UDL and Quality Matters course design standards.
  
• Strong client service orientation; ability to partner influence and facilitate across various stakeholder groups.
  
• Excellent organization and time management; able to juggle multiple priorities in a fastpaced environment.
• Working knowledge of AI-enabled instructional design tools and responsible-use principles including ethical considerations accessibility and data privacy.

Physical Demands / Working Conditions

Standard office environment with frequent facilitation and occasional evening/weekend sessions to meet operational needs; travel between campuses as required.

The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.

First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.

In order to be considered for the position the following items must be uploaded:

• Resume
• Cover letter
• Unofficial Transcripts

A summary of our benefits can be found below:

applications will not be considered.

The TBR does not discriminate on the basis of race color religion creed ethnicity or national origin sex disability age status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment programs and activities.

The following person has been designated to handle inquiries regarding nondiscrimination policies: LeVetta Hudson Vice President of People & Culture 737 Union Ave Memphis TN 38103 . See the full non-discrimination policy.