Director Correspondence Officer | Full time | HNM VIP Enquiries | Preston, Lancashire

Salary 32061 - 36363 per annum 37 hours per week Permanent Full time HNM VIP Enquiries Preston Lancashire

Visa Sponsorship - this role is not open to visa sponsorship

Join our team as a Director Correspondence Officer and provide exceptional support to the Director of Highways and Transport.

As the Director Correspondence Officer youll have a key role at the heart of a highprofile service area ensuring the Director can effectively deliver the County Councils statutory responsibilities under the Highways Act 1980 and the Traffic Management Act 2004. You will take ownership of highlevel correspondence on behalf of the Director managing sensitive complex and often timecritical issues. Working confidently with senior leaders elected members partners and members of the public you will ensure all communication is accurate timely and aligned with the strategic priorities of the service.

This is a fastpaced environment where no two days are the same. You will need excellent judgement strong written communication skills and the ability to navigate complex information with discretion and professionalism.

More about the role

• Youll act as a first point of contact dealing with highways correspondence for the Director and at times related telephone calls.
• Youll draft routine and complex correspondence to a high standard ensuring complete record keeping on the relevant systems when required.
• Youll develop an understand the Directors business hierarchy of contacts local protocols and priorities.

More about you

To be considered for this role youll need to have:

• Communication skills - Youll be interacting with internal and external customers and senior stakeholders who you will need to build effective working relationships with.
• Organisation skills - Youll need to have great attention to detail and the ability to work with a high volume of queries to achieve our objectives
• Problem Solving Skills - Youll use your initiative to solve problems and take steps to prevent issues from arising

We reserve the right to close down a vacancy early before the closing date if we receive sufficient applications.

Why join us

By joining Lancashire County Council you can shape the career path that is right for you with the opportunity to gain personal and professional qualifications coaching and mentoring Lancashire County Council really is the place where you can have the career youve always wanted.

In return for your passion and expertise we also offer a generous benefits package which includes:

• A competitive salary and Local Government Pension Scheme with generous employer contributions and optional Additional Voluntary Contributions.
• A great holiday entitlement of 26 days annual leave which rises with length of service. You will also be entitled to 8 Bank Holidays 2 additional statutory Bank Holidays and have the option to buy additional leave each year.
• Our staff discount scheme in partnership with Vivup allowing you to access discounts with a range of UK retailers saving on everything from weekly food shops to white goods and cars.

Job description and person specification