Account Coordinator Producer Recycling Remote Canada

OVERVIEW

Reporting to the Team Lead Producer Relations non-top accounts theCoordinatorProducer Relationsis responsible foradministration of producercontracts andadministration of free riders. The role supports producer relations specialist in recruitment of producers and focuses on supporting onboarding activities in variousjurisdictions.

Professional skills and experience with outbound sales and strong administration skills arefor success in this role.

This is a salary paid position and requires residency in Canada.

RESPONSIBILITIES

• Identifyand prioritizeviableleads for recruitment via a Customer Relationship Managementsoftware.

• Administerand trackcontracts contractupdates leadsviaContract Management Lifecyclesoftware.

• Leading ondistributing quotesprovidingresponse to onboarding inquiressupporting account specialist in their engagement with producers during cross-prospecting.

• Supporting KeyAccount and Account Specialist with administration ofproducercontracts preparing onboarding packages preparing emailsto execute new contracts.

• Support onboarding webinarsand becomingan SMEthe account specialist can rely on to support their engagement with producers.

• Recruit prospective producers to join Circular Materials PRO and support recruitment for EPR programs supported by Circular Materials using well developed techniquesmeeting annual KPIs

• Answer in-bound queries related to membership obligation regulationvia team chat/email.

• Effectively communicate regulatory requirements rules policies explain contractual requirement such as paper and packaging reporting and payments that fund EPR programs.

• Meet key performance indicators goals.

• Provide onboardingsupportto new producers around reporting scope and materials

• Reviewinitial invoicesto ensure producers have been onboarded correctly.

• If requiredassistCustomer Relations team during reporting periods with tasks such as portal guidance general inquiries or at times report validation of prospected stewards.

• Responsible for liaising with multiple stakeholders both internal and external to Circular Materials.

Internal Relationships

• Reports to theTeam Lead Producer Relations works closelywithCustomerRelations Director to prioritize work activities.

• Liaison with compliance department members as requested by manager to support in corrective measures.
• Liaise with Communications and Finance Departments as needed.

External Relationships

• Producers and/or prospective producers/customers under various Canadian legislation.

• Ministries of Environment/Government Authorities from time to time.

• Consultants.

• Other duties as assigned to support producers of Circular Materials.

QUALIFICATIONS

Education

• Post Secondary education in Business Administration or Sales Management or
• An equivalent combination of training and relevant work experience are .

Experience

• 3 years of customer service experience including account management is .
• 2 years of progressive business development and outbound sales experience is.

• 2 years experience working with a Customer Relationship Management (CRM) model/SAP.
• 2 years experience using Excel with advanced functionality.
• Knowledge of how to use research software to identifyleads.

• Experience with administratingcontracts isan asset.
• Familiaritywith extended producer responsibility and circular economy is an asset.
  

Knowledge/Competencies/Skills

• Preference will be given to candidates with a strong understanding of artificial intelligence (AI) concepts and the ability to communicate and apply AI technologies effectively within a business context.
• Bilingualism is an asset for this role (professional level French and English).
• Proven sales and business development capability.

• Strong research capability and ability to be self-motivated and able to work independently when.

• Superior attention to detail.

• Strong desireto develop andmaintain positive client relationships.
• Ability to problem-solve and successfully resolve conflicts.

• Strong oral and written communication skills with clients and colleagues. Good listening skills.

• Flexible adapting to new and changing tasks and can multi-task in a fast paced and changing work environment.

• Demonstrated commitment to teamwork with a positive can-do attitude.

WORKING CONDITIONS

• All CM employees work40 hours per weekremotelyfrom a home office environment.

PAY TRANSPARENCY

ExpectedCompensation:

• An annualized salary in the range of $50000 to $60000.
• The wage range listed complies with the OntarioEmployment Standards Actand reflects a potential earnings range for this actual wage offered will be determined within the range and will depend on factors such as the candidates unique qualifications relevant experience work location and expected contributions.

Job Vacancy Reason

• This is a replacement position.

Artificial Intelligence

• AIis not usedduringourhiring processes.

Applicant andInterviewee Communication

• We thank all applicants for their interest. However only those under consideration will be contacted.

• Applicantswho have beeninterviewed will be informed whether a hiring decision has been made within 45 days of their final interview.

Record Retention

• Job posting records and associated application formswill beretainedfor at least three years.

ABOUT CIRCULAR MATERIALS

Circular Materials is a national not-for-profit producer responsibility organization (PRO) that supports producers in meeting their extended producer responsibility (EPR) obligations across Canada. Created by producers for producers Circular Materials develops implements and supports effective and efficient recycling programs to advance innovation deliver improved environmental outcomes and drive value across the recycling supply chain. Our full-service offerings include collection management promotion and education and reporting.

Together we are advancing the circular economy where materials are collected recycled and can be returned to producers for use as recycled content in new products and packaging. As we develop enhanced recycling systems across Canada we work to ensure more materials are looped into the circular economybenefitingboth people and the environment.

Learn more at .

Circular Materials is an equal opportunity employer seeking team members with a diversity of thought skills experiences culture and ethnicityto help us achieve our purpose of accelerating a circular economy for people and the planet. As a national organizationoperatingacross Canada our goal is to build a workforce that reflects the diversity of the many provinces and territories where we do business.

Our inclusive hiring practices aim to foster a culture where all employees feela strong senseof belonging. We are proud of our recent diversity survey results which showed that:

• 51% of Circular Materials employees identify as women.

• 53% of Circular Materials employees identify as visible minorities.

• 97% of employees believe Circular Materials fostersa strong senseof belonging for employees of all backgrounds.

• 95% of employees recommend Circular Materials as an inclusive workplace.

We welcome applications from candidates of all backgrounds including women Indigenous Peoples (First Nations Inuit and Métis) persons with disabilities racialized individuals and members of part of our commitment to reconciliation Circular Materials is working to advance Indigenous representation and partnerships within our organization and across our acknowledge that Circular Materialsoperateson the traditional territories of diverse Indigenous Nations and we recognize the importance of respecting Indigenous rights governance and contributions in the workplace and beyond.

Circular Materials supports reasonable requests for accommodationin accordance withall applicable provincial accessibility standards. Requests for accommodation will be provided by Circular Materials through the recruitment and/or assessment processes upon contacting.This email is only used for accommodation requests.

Required Experience:

Junior IC