Hospitality Manager Remote Sites 6 Month Contract ()

How Youll Make an Impact:  

Operational Leadership

• Lead daily operations across accommodations restaurant pub and event center. Direct and support department managers and supervisors; ensure alignment accountability and performance.
• Maintain consistent service standards operating procedures and guest experience across all business units.
• Provide on-site leadership during scheduled rotation and structured oversight when off-site.

Staff Management & Culture

• Supervise department managers responsible for front desk housekeeping food & beverage maintenance and operational support.
• Conduct performance check-ins coaching and problem-solving with managers and staff.
• Lead workforce planning scheduling oversight and labour optimization.
• Support recruitment onboarding and retention in collaboration with Management and HR support.
• Maintain clear communication rhythm:
• Daily/weekly huddles when on site
•  Weekly operational check-ins with managers when off site

Guest Experience & Service Quality

• Own guest satisfaction outcomes across all facilities.
• Address escalated guest issues and service failures.
• Monitor reviews feedback and service metrics; implement improvements.
• Ensure consistency between lodge hotel restaurant pub and events operations.

Health Safety & Compliance

• Ensure safety of staff guests and physical assets.
• Oversee compliance with WorkSafe food safety liquor regulations and emergency procedures.
• Lead incident response documentation and corrective actions.
• Ensure departments follow SOPs and training requirements.

Financial & Business Performance

• Manage operating budgets across departments.
• Drive revenue growth across rooms food & beverage and events. Monitor and manage:
• Wage targets
• Labour cost ratios
• Departmental financial performance
• Work closely with Finance on reporting payroll alignment and cost controls.

Inventory Procurement & Cost Control

• Oversee inventory systems for food beverage housekeeping and operations.
• Approve and monitor ordering vendor use and procurement practices.
• Reduce waste improve margins and standardize purchasing.

Strategy Execution

• Translate direction from General Manager and leadership into operational action.
• Identify opportunities to:
• Increase occupancy and bookings
• Improve F&B profitability
• Strengthen event utilization
• Implement operational improvements and new initiatives.

 Reporting & Accountability

• Report to the General Manager on:
• Operational performance
• Financial indicators
• Staffing challenges
• Guest satisfaction trends
•  Risks and required decisions
• Provide clear direction and expectations to department managers.

Qualifications :

What Youll Need to Succeed: 

• 3-5  years of  Manager/Food Service management experience 
• Experience with EVS operations is an asset.
• Strong financial and food budget and cost experience
• Educational background in Hospitality Management or Business Administration
• Proven leadership and line management skills and the ability to build lead and motivate a team
• Able to work on own initiative make effective decisions and as also work as part of a team
• A good level of operational and support experience; safety first mindset
• Good standards of literacy and numeracy with sound financial acumen
• Strong organizational skills and ability to react to suit operational support requirements must be able to organize time effectively and prioritize tasks to cope with fluctuating workloads.
• Excellent stakeholder management skills
• Competent IT skills including MS office
• Experience managing in unionized environments

Additional Information :

What Makes Sodexo Different:

Working with Sodexo is more than a job; its a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own addition we offer:

• Flexible work environment
• Competitive compensation & great employee benefits
• Training and development programs
• Countless opportunities for growth
• Corporate responsibility & sustainability
• An award-winning employer for Sustainability Diversity & Inclusion Corporate Social Responsibility and much more. View Sodexos latest awards here
• And so much more!     

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin race religion ethnic group age disability gender sexual preference sexual or gender identity status as a veteran or any other federal provincial or local protected class. 

We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.  

Sodexo is committed to providing a safe and healthy working environment for our team members customers clients contractors business partners guests and members of the public with whom we regularly interact. We require that all new hires in hospitals long term care facilities and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.

Thank you for your interest in Sodexo.

Please note that only those candidates under consideration will be contacted. 

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Sodexo SJS

Remote Work :

No

Employment Type :

Full-time