Multi-Channel Quality Expert Reviewer
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Multi-Channel Quality Expert Reviewer (German Speakers)
Location: Dublin City Centre Ireland (Onsite)
Employment Type: Full-time Permanent
Role Overview
We are seeking German-speaking Quality Expert Reviewers to join an established operations team based in Dublin City Centre. This role focuses on reviewing and assessing content quality across multiple workflows while ensuring compliance with client policies and quality standards.
Previous Content Moderation experience is mandatory for this role.
Start Dates
Various upcoming start dates available
Working Conditions
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Location: Fully onsite Dublin City Centre
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Working Hours: 40 hours per week
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Shifts: Fully flexible MondaySunday between 08:0019:00
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Training: 4 weeks onsite in Dublin
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Contract: Permanent
Important: No holiday or time-off requests are permitted during the first 8 weeks due to full training requirements.
Salary & Benefits
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Salary: 37333 per annum
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Private healthcare insurance
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Death-in-service benefit
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20 days annual leave 10 public holidays
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4% pension contribution
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Performance-based bonus (non-contractual role dependent)
Key Responsibilities
You will support the quality review of global client workflows including:
Content Moderation Areas:
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Violence or credible threats of violence
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Self-harm-related content
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Theft fraud vandalism or sale of restricted goods
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Impersonation and privacy violations
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Hate speech bullying and harassment
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Phishing spam and malware
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Child exploitation
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Nudity pornography and sexual solicitation
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Other content areas as required
Additional Responsibilities:
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Identity verification and authenticity/access reviews
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Managing escalations
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Reviewing viral/high-impact content (HERO memes)
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Dangerous organization content (DOI)
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Applying policies with strong awareness of cultural political and social context relevant to the supported market
Requirements
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Fluent German (spoken & written)
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Good level of English
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Proven Content Moderation experience
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Strong analytical and critical-thinking skills
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Ability to work onsite in Dublin
Values We Look For
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Process excellence
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Collaboration and teamwork
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Clear and confident communication
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Emotional intelligence and resilience
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Open-minded and adaptable mindset
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Solution-oriented thinking
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Ownership and initiative
Key Skills
- Facilities Management
- Banking
- Content Writing
- Customer Support
- Fun
- Airlines
