Principal Offer Optimization Delivery
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Job Location:
Monthly Salary:
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.
Positioned at the center of the travel we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps online travel sites airline and hotel reservation networks travel agent terminals and scores of other solutions.
Simply put we connect people with moments that matter.
Position Description for Principal Service Delivery Engineer:
Sabre Offer Optimization Delivery Engineers are members of a techno-functional team specialized in implementing and delivering Air Vision Revenue Optimization and Dynamic Pricing solutions for various airlines. Delivery Engineer is acknowledged as a Subject Matter Expert (SME) on these solutions and in the business practice of Offer Optimization and Offer Management.
Responsibilities:
- Will be involved in end to solution implementation life cycle starting from Project Kick Off Business Process Assessment (BPA) through transition to customer care.
- Will develop a thorough understanding of the applications user interface from both functional and business process standpoint to train airline analysts and help in solution adoption into customers business processes.
- Will attend onsite customer meetings when required and support the project team in understanding customers business processes and requirements.
- Works collaboratively in a team environment with project managers account managers implementation and development resources to meet customer expectations regarding solution implementation issue resolution during solution adoption phase and resolution of maintenance issues / service requests post cutover.
- Will lead the data gathering process prior to solution implementation phase.
- Will lead data validation checks in the context of AirVision Revenue Optimization & Dynamic Pricing solutions at all stages of solution implementation and delivery
- Will identify the best practices adopted by customers during the interactions and communicate the same to Solution Management teams to enhance AirVision Revenue Optimization & Dynamic Pricing solutions
- Excellent written and verbal communications skills to serve as lead conduit between developers architects designers and with external and internal customers Will help Customer care team in resolving maintenance SRs
- Demonstrates effective teamwork skills.
- Operates under general direction with minimal oversight
- Ensures that approved methods processes and tools are consistently used.
- Shall mentor/train new business analysts on the solution and processes.
- Will work closely with Delivery Managers to improve project delivery lifecycle. Identifying areas of efficiencies and training needs.
- Will contribute to RFPs and Sales operations in defining Work Orders and relative costs of implementations.
Required Experience / Skills:
- Airline Offer Order Ecosystem understanding or relevant similar experience
- Airline Offer Management knowledge and experience
- 5 years experience working in Pricing & Revenue Management for an airline using O&D revenue management solutions or similar experience
- Must have experience with Dynamic Pricing Competitive Benchmarking Offer Optimization & Revenue Management applications.
- Experimentation Framework Design & understanding for Dynamic Pricing in airlines or equivalent industry
- Dynamic Pricing Models exposure
- Experience with travel distribution/reservation systems (Sabre Galileo Amadeus) & NDC ecosystem
- Bachelors degree or equivalent technical experience strongly desired.
- Proven Analytical skills.
- Good understanding of database concepts and working knowledge of SQL & NoSQL databases
- Ability to apply modelling and analytical skills to real world problems demonstrated over 3-5 years of experience.
- Basic knowledge of Unix commands
- Must be organized and be able to multi-task and work in all areas as needed.
- Prior experience/knowledge on Forecasting and Optimization techniques is an advantage.
- Proficient English written and oral communication skills. Command of a second language is an advantage
- Identify problems and be able to determine when appropriate escalation is required
- Must be willing to travel 10-50% of the time
Preferred Technical Skills
- DBMS: Oracle MongoDB
- Operating Systems: UNIX Windows
- Microsoft Tools: Microsoft Word Excel Basic and Advanced PowerPoint
- Tools (desired not strictly required):SQL Developer Studio 3T or Equivalent R Python VBA
- Programming languages and other tools (desired not required): C Java AWK
- Experience using Salesforce CRM tool is add on.
We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.
Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.
#LI-Hybrid#LI-BG1Required Experience:
Staff IC
Key Skills
- Forklift
- Customer Service
- Organizational skills
- Basic Math
- Dealership Experience
- Laundry
- SyteLine
- Warehouse Experience
- Dispatching
- Personal Injury Law
- Translation
- Project Coordination
About Company
Sabre Corporation is a travel technology company based in Southlake, Texas. It is the largest Global Distribution Systems provider for air bookings in North America. American Airlines founded the company in 1960, and it was spun off in 2000.
