Communications Manager Digital, Social and Communications Operations

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profile Job Location:

San Antonio, TX - USA

profile Monthly Salary: Not Disclosed
Posted on: 10 hours ago
Vacancies: 1 Vacancy

Job Summary

An exciting career awaits you


At MPC were committed to being a great place to work one that welcomes new ideas encourages diverse perspectives develops our people and fosters a collaborative team environment.

POSITION SUMMARY

The Communications Manager for Digital Social and Communications Operations (DSCO) focuses on developing and executing internal and external digital communications programs that drive engagement and build the companys reputation. This role leads the teams end-to-end content development system helps set content strategy and oversees channel management for enterprise channels including intranet websites and social media. Primary focus areas for this manager are orchestrating team execution driving continuous improvement in capabilities and processes and incorporating research monitoring and reporting insights into real-time and long-term decision making.

As one of the companys communications leaders the successful candidate must be able to create well-crafted messaging and compelling content that serves to build and sustain understanding of and alignment with the companys strategy business priorities and Core Values. This role requires a mix of consulting influencing system building coaching project management and storytelling skills to make a positive impact and successfully navigate complex evolving internal and external business dynamics.

This role is part of the Communications & Community Relations organization and will report to the Digital and Executive Communications team leader. This position can be based in San Antonio or Houston TX or Findlay OH.


JOB LOCATION

  • San Antonio TX
  • Findlay OH
  • Houston TX

KEY RESPONSIBILITIES

  • Supervise the Digital Social and Communications Operations team including coaching and developing as well as contribute to the overall development of the broader Communications teams collective skills and expertise
  • Oversee and continuously improve systems and processes for crafting communications content (articles videos presentations social media emails newsletters etc.) including sourcing writing editing designing/visualizations approving distributing promoting clipping and repurposing
  • Work to convey the organizations narrative and key messages and effectively distribute audience- and channel-appropriate information to the companys internal and external stakeholders in service of business objectives
  • Provide strategic counsel to business areas on digital communications storytelling and engagement best practices; maintain the accuracy and quality of key company communication materials and provide active oversight and support for digital platforms
  • Work collaboratively and cross-functionally with Communications & Community Relations team members and other organizations to help ensure consistency cohesion efficiency and risk mitigation
  • Provide communications guidance insights and support during crisis response and issues management
  • Develop expertise in the companys media and social media monitoring program training users and generating dashboards reports and insights to support media relations stakeholder engagement and crisis response efforts
  • Implement communications strategies and create content that supports and reinforces an inclusive company culture
  • Build and maintain trusted relationships at all levels in the organization to advance the companys enterprise communication systems and strategies
  • Manage contracts and relationships with communications consultants vendors platforms and service providers

EXPERIENCE AND EDUCATION

  • Bachelors degree in communications marketing public relations journalism business or related field required
  • 10 years of communications experience at a large or midsized company or public relations firm including previous experience leading and delivering high visibility communications initiatives end-to-end required
  • 5 years of directly working with website content management systems online coverage and conversation monitoring tools and enterprise communications platforms strongly preferred
  • 3 years involvement with a company editorial process or newsroom preferred
  • 3 years of team leadership experience preferred
  • Refining/energy manufacturing or other safety-sensitive industry experience preferred
  • Periodic travel required

SKILLS AND CAPABILITIES

  • Strong ability to communicate complex topics effectively to all types of employees and leaders from front-line workers to executives
  • Advanced knowledge of internal and external communication strategies techniques and best practices; ability to think strategically and build implementation plans that have a measurable impact
  • Excellent writing and content development skills including when under pressure; demonstrated ability to present business plans concepts strategies and results succinctly and persuasively
  • Ability to establish implement and iterate on collaborative and sustainable workflows that scale up the production quality and impact of communications
  • Demonstrated capacity to be highly creative analytical and data-driven at the same time; skilled at measuring the right things to derive useable insights
  • Ability to thrive in a fast-paced continuously changing environment with a high-degree of autonomy accountability and accuracy
  • Excellent collaboration skills with the ability to build strong relationships lead a high-performing team and work effectively in a matrixed organization
  • Adept project manager with outstanding attention to detail;ability to manage multiple priorities and programs concurrently and with little oversight
  • High curiosity; eager to learn and understand a wide range of energy industry and business subject matter as well as communications technology and platforms

As an energy industry leader our career opportunities fuel personal and professional growth.

Location:

San Antonio Texas

Additional locations:

Findlay Ohio Houston Texas

Job Requisition ID:

Location Address:

19100 Ridgewood Pkwy

Education:

Bachelors (Required)

Employee Group:

Full time

Employee Subgroup:

Regular

Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race color religion creed sex gender (including pregnancy childbirth breastfeeding or related medical conditions) sexual orientation gender identity gender expression reproductive health decision-making age mental or physical disability medical condition or AIDS/HIV status ancestry national origin genetic information military veteran status marital status citizenship or any other status protected by applicable federal state or local laws. If you would like more information about your EEO rights as an applicant click here.

If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP please contact our Human Resources Department at
. Please specify the reasonable accommodation you are requesting along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes but is not limited to access to health vision and dental insurance paid time off 401k matching program paid parental leave and educational reimbursement. Detailed benefit information is available at.The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program.

Equal Opportunity Employer: Veteran / Disability

We will consider all qualified Applicants for employment including those with arrest or conviction records in a manner consistent with the requirements of applicable state and local reviewing criminal history in connection with a conditional offer of employment Marathon will consider the key responsibilities of the role.


Required Experience:

Manager

An exciting career awaits youAt MPC were committed to being a great place to work one that welcomes new ideas encourages diverse perspectives develops our people and fosters a collaborative team environment.POSITION SUMMARYThe Communications Manager for Digital Social and Communications Operations ...
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Key Skills

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