Office Lead

Position Summary
The Office Lead serves as the primary point of contact for all visitors and plays a key role in supporting day-to-day office operations. This position ensures a welcoming front-of-house experience while maintaining efficient organized and professional office operations.

Key Responsibilities
Front Desk & Guest Experience
Greet and welcome all visitors in a professional friendly and polished manner
Serve as the main point of contact for guests employees and vendors
Manage visitor registration badging and security access
Maintain a professional and organized reception area

Office Operations & Facilities Support
Support daily office operations and facilities coordination
Submit and track facilities service requests
Liaise with building management and vendors
Assist with office moves seating coordination and workspace readiness

Pantry & Hospitality Services
Oversee pantry operations including:
o Ordering supplies
o Stocking and organization
o Maintaining cleanliness and presentation
Support internal meetings and events with hospitality services and catering coordination

Mail & Shipping
Receive sort and distribute incoming mail and packages
Prepare and manage outgoing shipments and courier requests
Maintain shipping logs and tracking

Administrative & Operational Support
Provide general administrative assistance as needed
Assist with onboarding and offboarding processes
Maintain office supplies inventory and place orders as necessary
Support special projects and operational initiatives

Qualifications & Skills
4 years of experience in reception office management hospitality or administrative support
Will be onsite 5 days a week in the office
Hours are 9am-5pm
Strong communication and interpersonal skills
Professional demeanor and customer-service mindset
Ability to multi-task prioritize and remain organized in a fast-paced environment
High attention to detail and strong follow-through
Proficiency in Microsoft Office / Google Workspace
Experience working in corporate office environments preferred

WHAT WE OFFER

• Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
• Learning & Development: At SPS we promote a work culture of learning so that you can develop to be the best at what you do!
• We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
• Benefit Offerings:Medical Dental Vision HCFSA DCFSA HSA Commuter Transit and Parking Supplemental Life Insurance Accident Insurance Critical Illness Hospital Indemnity Legal Program Identify Theft Protection Pet Discounts Pet Insurance Group Home and Auto Insurance EAP Short Term Disability Life Insurance Education Discounts 401k w/ matching Entertainment Discounts & Paid Time Off.
  • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS

SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America our services include Mailroom Management (both physical and digital) Office Services such as Reception Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking insurance legal higher education advertising and other professional services including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people applicants and employees by promoting a culture of access inclusion equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex sexual and reproductive health choices national origin age disability genetics military status gender identity or expression sexual orientation and/or any other status protected by applicable law.

Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.

Applicants are prohibited from using real-time AI (Artificial Intelligence) tools prompts scripts or real-time assistance (including but not limited to chatbots AI-generated responses or transcription-based tools) during any and all interviews over any forum or platform.

SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability you may request an accommodation at any time.

To view our privacy policy click on the link below:Data Privacy Statement

Acknowledgement Section: By submitting an application by hitting Submit Application you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or if you are employed by SPS can be grounds for immediate termination from this company.