Payments and Fraud Operations Senior Analyst

THE POSITION
Our roster has an opening with your name on it

The primary role of the Senior Fraud & Payments Operations Analyst is to work as a skilled senior analyst on the day to day running of the Fraud and Payments Ops Canada function. This role will be a subject matter expert on Fraud and Payments Ops and will help train new members and identify training gaps among the current team. The role involves a high level of attention to detail as there is no margin of error within many of the Fraud and Payment Ops tasks. Weekend work is required as well as possible evening or early morning shifts.

In addition to the specific responsibilities outlined above employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.

THE GAME PLAN
Everyone on our team has a part to play

• Work closely with the team supervisors to maintain operational policies procedures and service level agreements in order to ensure consistent operational performance and high-quality results
• Conduct daily reviews of risk reporting to detect prevent and mitigate fraudulent or suspicious activity including but limited to customer deposits and withdrawals
• Provide inbound support for customer fraud payment inquiries and escalations
• As necessary assist with ad hoc fraud and payment escalations investigations related projects/assignments and cross-functional support
• Work with new team members to ensure they are trained on all Fraud and Payments Ops tasks
• Identify and document any training or knowledge gaps within the Fraud and Payments Ops team
• Act as a liaison between Fraud & Payments Analysts and Management
• Work with the team to ensure that tasks are prioritized at an operational and efficient level
• Work closely with internal and external stakeholders like VIP Client Funds Finance Fraud CS and payment and fraud providers
• Perform all related and compatible duties as assigned and assist in ad hoc projects

THE STATS
What were looking for in our next teammate

• Minimum of 3 years of experience in payments and fraud in daily fantasy sports online gaming or related industries
• Bachelors degree from an accredited university in a related field preferred
• Proficient knowledge of online gaming payment methods fraud schemes and categories and common fraud prevention strategies and systems
• An understanding of Anti-Money Laundering detection methods and regulations
• Experience with Microsoft Office Suite (Excel Powerpoint Word) including a strong understanding of Microsoft Excel Functions (VLOOKUP SUMIF etc.)
• Strong written communication organizational problem-solving and analytical skills
• Ability to communicate with technical and non-technical stakeholders at various levels across multiple business units
• Passion for sports and/or gaming industry a plus

ABOUT FANDUEL

FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: Americas #1 Sportsbook FanDuel Sportsbook; its leading iGaming platform FanDuel Casino; the industrys unquestioned leader in horse racing and advance-deposit wagering FanDuel Racing; and its daily fantasy sports product.

In addition FanDuel Group operates FanDuel TV its broadly distributed linear cable television network and FanDuel TV its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states Canada and Puerto Rico.

The company is based in New York with US offices in Los Angeles Atlanta and Jersey City as well as global offices in Canada and Scotland. The companys affiliates have offices worldwide including in Ireland Portugal Romania and Australia.

FanDuel Group is a subsidiary of Flutter Entertainment the worlds largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

PLAYER BENEFITS
We treat our team right

We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning mental health support and fitness benefits. We offer generous paid time off (PTO & sick leave) annual bonus and long-term incentive opportunities (based on performance) 401k with up to a 5% match commuter benefits pet insurance and more - check out all our benefits here: FanDuel Total Rewards. *Benefits differ across location role and level.

FanDuel is an equal opportunities employer and we believe as one of our principles states We are One Team!. As such we are committed to equal employment opportunity regardless of race color ethnicity ancestry religion creed sex national origin sexual orientation age citizenship status marital status disability gender identity gender expression veteran status or any other characteristic protected by state local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued respected and included.

FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please email.

The applicable salary / hourly range for this position is $72000 - $90000 USD which is dependent on a variety of factors including relevant experience location business needs and market demand. This role may offer the following benefits: medical vision and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation including but not limited to cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

#LI-Hybrid

Required Experience:

Senior IC