We are currently recruiting German-speaking Customer Support Agents to join an exciting international retail customer service project based in Umhlanga Durban.
This is an excellent opportunity for German speakers who want to work in a professional fast-paced environment while gaining experience on a global retail campaign.
Key Responsibilities
-
Support German-speaking customers via phone email and live chat
-
Assist with retail-related inquiries including orders deliveries returns and product information
-
Provide accurate professional and customer-focused service
-
Resolve customer issues and escalate complex cases when required
-
Accurately document all customer interactions in internal systems
-
Meet service quality productivity and customer satisfaction targets
Work closely with team leaders and colleagues to improve customer experience
What We Offer
-
Competitive salary package
-
Performance-based bonuses
-
Paid training and structured onboarding
-
Opportunity to work on an international retail project
-
Modern on-site office environment in Umhlanga Durban
-
Clear career progression and long-term growth opportunities
-
Professional inclusive and multicultural work environment
Apply Now
If you are a German speaker looking to build an international career in customer support apply now or send your CV to:
We are currently recruiting German-speaking Customer Support Agents to join an exciting international retail customer service project based in Umhlanga Durban. This is an excellent opportunity for German speakers who want to work in a professional fast-paced environment while gaining experience on a...
We are currently recruiting German-speaking Customer Support Agents to join an exciting international retail customer service project based in Umhlanga Durban.
This is an excellent opportunity for German speakers who want to work in a professional fast-paced environment while gaining experience on a global retail campaign.
Key Responsibilities
-
Support German-speaking customers via phone email and live chat
-
Assist with retail-related inquiries including orders deliveries returns and product information
-
Provide accurate professional and customer-focused service
-
Resolve customer issues and escalate complex cases when required
-
Accurately document all customer interactions in internal systems
-
Meet service quality productivity and customer satisfaction targets
Work closely with team leaders and colleagues to improve customer experience
What We Offer
-
Competitive salary package
-
Performance-based bonuses
-
Paid training and structured onboarding
-
Opportunity to work on an international retail project
-
Modern on-site office environment in Umhlanga Durban
-
Clear career progression and long-term growth opportunities
-
Professional inclusive and multicultural work environment
Apply Now
If you are a German speaker looking to build an international career in customer support apply now or send your CV to:
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