We are currently recruiting German-speaking Customer Support Agents to join an exciting international retail customer service project based in Durban.
This is an excellent opportunity for German speakers who want to work in a professional fast-paced environment while gaining experience on a global retail campaign.
Key Responsibilities
- Support German-speaking customers via phone email and live chat
- Assist with retail-related inquiries including orders deliveries returns and product information
- Provide accurate professional and customer-focused service
- Resolve customer issues and escalate complex cases when required
- Accurately document all customer interactions in internal systems
- Meet service quality productivity and customer satisfaction targetsWork closely with team leaders and colleagues to improve customer experience
What We Offer
- Competitive salary package
- Performance-based bonuses
- Paid training and structured onboarding
- Opportunity to work on an international retail project
- Modern on-site office environment in Umhlanga Durban
- Clear career progression and long-term growth opportunities
- Professional inclusive and multicultural work environment
Apply Now
If you are a German speaker looking to build an international career in customer support apply now or send your CV to:
We are currently recruiting German-speaking Customer Support Agents to join an exciting international retail customer service project based in Durban. This is an excellent opportunity for German speakers who want to work in a professional fast-paced environment while gaining experience on a global r...
We are currently recruiting German-speaking Customer Support Agents to join an exciting international retail customer service project based in Durban.
This is an excellent opportunity for German speakers who want to work in a professional fast-paced environment while gaining experience on a global retail campaign.
Key Responsibilities
- Support German-speaking customers via phone email and live chat
- Assist with retail-related inquiries including orders deliveries returns and product information
- Provide accurate professional and customer-focused service
- Resolve customer issues and escalate complex cases when required
- Accurately document all customer interactions in internal systems
- Meet service quality productivity and customer satisfaction targetsWork closely with team leaders and colleagues to improve customer experience
What We Offer
- Competitive salary package
- Performance-based bonuses
- Paid training and structured onboarding
- Opportunity to work on an international retail project
- Modern on-site office environment in Umhlanga Durban
- Clear career progression and long-term growth opportunities
- Professional inclusive and multicultural work environment
Apply Now
If you are a German speaker looking to build an international career in customer support apply now or send your CV to:
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