Executive Director, Business Operations – Global Corporate Banking

J.P. Morgans Global Corporate Banking business supports large corporate financial institution and public sector clients worldwide. We offer financing liquidity payments risk management and investment banking solutions to help clients achieve their strategic goals.

As an Executive Director in our Global Corporate Banking Business Operations team you will promote impactful initiatives across lending payments and business operations. This role offers the chance to influence business outcomes collaborate with global teams and deliver innovative solutions in a dynamic environment.

Job Responsibilities

• Lead and execute complex fast-paced projects to drive operational excellence and process improvement
• Design and implement operating models training programs and process reviews for banking activities including lending and payments
• Support the growth and expansion of front office teams including Asia Headquartered and Subsidiary clients and fast-paced industries such as innovation economy and technology
• Identify and implement strategic opportunities to enhance efficiency and improve the operating environment from client selection to middle office support
• Address and resolve complex problems by leveraging analytical skills and cross-functional collaboration
• Manage front office risks including reputation risk AML/KYC code of conduct cross-border and deal management
• Foster strong collaboration across business operations lending markets payments investment banking middle office and governance teams
• Build and maintain effective relationships with banking credit legal finance compliance and risk partners globally
• Deliver clear impactful presentations to senior management and stakeholders
• Serve as a primary interface with audit compliance and regulators for lending and financial sponsors coverage
• Proactively identify escalate and resolve operational issues ensuring timely implementation of solutions

Required Qualifications Capabilities and Skills

• Minimum 10 years experience in a control-oriented role (audit risk management control compliance or similar)
• In-depth understanding of lending and payments products
• Proven ability to work independently and influence stakeholders at all organizational levels
• Strong critical thinking and structured problem-solving skills with a solution-oriented approach
• Exceptional organizational skills; able to prioritize and manage multiple deliverables in a dynamic environment
• Collaborative leadership skills with a positive attitude and ability to inspire teams
• Excellent oral and written communication skills including proficiency in developing PowerPoint presentations
• High motivation and adaptability; acute attention to detail
• Advanced analytical skills to assess quantitative and qualitative data identify operational risks and draw actionable conclusions
• Due recognition given to professional qualifications attained from reputable training institutes or professional bodies

Preferred Qualifications Capabilities and Skills

• Extensive experience in lending and payments
• Background in risk management and/or consulting
• Experience leading cross-functional teams in a global environment
• Familiarity with regulatory requirements in banking operations
• Experience supporting regulatory examinations or audits
• Ability to manage multiple priorities and deliver results under pressure
• Experience working in a matrixed organization