Associate Manager of Social & Engagement
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Job Location:
Cedar Rapids, IA - USA
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Were looking for a strategic creative marketer to own and help grow our organic social community reputation management and ambassador programs all with a clear focus on driving awareness demand and customer acquisition. This role will shape how Hibu shows up in market through authentic storytelling peer-to-peer engagement advocacy employee voices and trusted third-party signals.
Youll build and evolve programs that turn customers partners creators industry influencers and Hibu voices into active participants in our growth while strengthening our brand presence across social platforms communities review sites and other channels. This is a highly cross-functional role that partners closely with Marketing Sales Customer Success Product and People teams to ensure these efforts contribute meaningfully to brand credibility pipeline engagement and long-term growth
Primary Responsibilities:
- Support and execute the organic social strategy across priority platforms (LinkedIn Facebook YouTube Instagram and emerging channels) to drive awareness engagement traffic and downstream acquisition.
- Assist in building and running community programs that foster peer-to-peer connection learning and advocacy across key customer segments including private groups community hubs webinars and events.
- Help design and launch an ambassador program activating customers industry experts creators and partners to generate advocacy referrals UGC and event participation.
- Support influencer creator and podcast initiatives by identifying relevant voices helping coordinate collaborations and expanding reach into priority audiences.
- Contribute to reputation management efforts including third-party review platforms and page-one brand search presence
- Collaborate across marketing teams to align messaging repurpose content and support upper mid and lower-funnel initiatives.
- Track engagement metrics and help report on contribution to acquisition lead quality and brand lift
- Assist in building and maintaining foundational programs and processes including playbooks calendars governance and measurement frameworks.
- Represent Hibu externally as needed through storytelling events webinars and industry engagement
Competencies and Critical Skills:
- Strong written and verbal communication skills including storytelling for diverse audiences
- Social media strategy experience across multiple platforms community management a plus
- Project management and organizational skills to manage multiple programs simultaneously
- Ability to collaborate cross-functionally with Marketing Sales Product Customer Success and People teams
- Analytical mindset with experience tracking engagement reach and conversion metrics
- Creativity in campaign and content ideation with an eye for brand consistenc
Experience and Qualifications: Required/ Preferred:
- 5 to 7 years of experience in equivalent position Required
- Strong communication skills Required
- Strong analytical and technical knowledge Required
- Ability to Prioritize without direct supervision Required
- Technical documentation Required
- ITIL certification Required
- Bachelors Degree Preferred
IND10
#LI-CK1
#LI-HYBRID
Working with us means joining a team of truly extraordinary people working to improve communities across the country. Joining our team means not only working in a fun environment with smart people but also being able to take advantage of our competitive compensation ongoing training incentives and generous benefits package.
Learn more about the Hibu culture here: Culture at Hibu
NOTE: Hibu is an Equal Opportunity Employer and consistent with applicable law provides reasonable accommodations for qualified individuals with disabilities and disabled veterans in completing our job application process. If you need reasonable accommodation and/or are having difficulty completing our online application process due to a disability you may use the following email address: Please include your name and contact information and the title of the position you are interested in. Note: this is not for general employment inquires or correspondence. Hibu will only respond to requests related to those who need assistance with the online application process due to a disability
Required Experience:
Manager
Key Skills
- Business Development
- Employee Orientation
- Public Health
- Account Management
- VersionOne
- Conflict Management
- Project Management
- Relationship Management
- Team Management
- Customer relationship management
- Human Resources
- Public Speaking
About Company
Hibu makes it easy to grow your business online with a custom website, social marketing and more - all built and managed for you while you run your business.
