Field Service Engineer (Porto)
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Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
At Roche you can show up as yourself embraced for the unique qualities you bring. Our culture encourages personal expression open dialogue and genuine connections where you are valued accepted and respected for who you are allowing you to thrive both personally and professionally. This is how we aim to prevent stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche where every voice matters.
The Position
Field Service Engineer (Porto area)
Roche Diagnostics Portugal
Are you an experienced field service engineer seeking a meaningful role in the healthcare industry Are you excited about the prospect of joining a forward-thinking high-tech business that is passionate about improving patients lives If so we have the perfect opportunity for you at Roche Diagnostics the worlds leading provider of diagnostic equipment.
The Opportunity
We are looking for a Field Service Engineer to join our north team. In this position you will be responsible for the installation maintenance and repair of high-tech laboratory equipment at our customers in laboratories and hospitals maximizing customer satisfaction and ensuring that Roche Diagnostics systems meet the manufacturers specifications. You will be responsible for site visits for troubleshooting training & follow-ups ensuring immediate and proper scientific support. Beyond the technical scope you will contribute to customer long-term loyalty by adopting a commercial mindset understanding their business needs and identifying opportunities to add value while documenting calls and activities on the Roche CRM System.
Who you are
To be considered for this role you should be able to confidently represent the company at client sites. We are looking for someone who combines technical expertise with strong social soft skillsyou must be able to communicate effectively build rapport and handle productive customer relationships in a complex environment. You are resilient able to work under pressure and possess a customer-oriented attitude. You are a team player that can also work autonomously and ideally have experience working in an agile organization. You are able to carry out complex tasks with attention to detail assess a situation find alternative solutions and deliver them in accordance with the objectives and values of the organization.
Besides that its required that you have:
Bachelor or Master degree in Engineering (preferably electronics mechanical or related)
Knowledge of IT network infrastructure firewalls and installation of Windows and Linux operating systems
Experience with laboratory devices (previous experience with Roche equipment is a significant asset)
Good level of written and spoken Portuguese and English
Driving license
Place of residence in the greater Porto area
Availability for national travel (site visits) and international travel (training)
At Roche Diagnostics we are committed to invest in our people as well as our addition to a competitive compensation and benefits package we offer a recognized product training program and continuous support to help you develop your knowledge skills and potential.
If you are ready to take the next step in your professional development and make a positive impact in the healthcare industry we encourage you to apply for this exciting field service engineer opportunity. Learn more about Roche Diagnostics!
Deadline to submit your application: February 20th 2026.
Where pay transparency applies details are provided based on the primary posting location. For this role the primary location is Portugal. If you are interested in additional locations where the role may be available we will provide the relevant compensation details later in the hiring process.
Who we are
A healthier future drives us to innovate. Together more than 100000 employees across the globe are dedicated to advance science ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities foster creativity and keep our ambitions high so we can deliver life-changing healthcare solutions that make a global impact.
Lets build a healthier future together.
Roche is an Equal Opportunity Employer.
Required Experience:
IC
Key Skills
- MobileIron
- Robotics
- Field Service
- Mechanical Knowledge
- Sonography
- IP Networking
- Schematics
- Mechanical Engineering
- Medical Imaging
- Human Resources
- Programmable Logic Controllers
- Troubleshooting
About Company
F. Hoffmann-La Roche AG is a Swiss multinational healthcare company that operates worldwide under two divisions: Pharmaceuticals and Diagnostics. Its holding company, Roche Holding AG, has bearer shares listed on the SIX Swiss Exchange. The company headquarters are located in Basel.
