Senior Operations Lead (Head of Operations)
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Job Location:
McKinney, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Senior Operations Lead (Head of Operations)
Location: McKinney Texas (On-Site/Hybrid) Reports To: CEO
Direct Reports: Supply Chain Lead Product Development Customer Service Warehouse/Manufacturing Teams.
The Opportunity
Herbal Goodness is a premium fast-growing superfood and supplement brand looking for a Strategic Operator and Integrator. We are not just looking for a manager; we are looking for a Second-in-Command to professionalize our operations build out our in-house manufacturing capabilities and position the company for significant scale and a future exit.
If you are an expert in CPG operations obsessed with cGMP compliance and have the financial acumen to drive gross margins to 80% this is your opportunity to build a legacy.
About Herbal Goodness
Herbal Goodness is a 100% women and minority-owned wellness brand based in McKinney TX. We source the highest quality organic superfoods and herbs to create impactful products (teas extracts supplements) that support holistic health. We are mission-driven donating 10% of our profits to support girls education in Africa.
Key Responsibilities
1. Strategic Leadership & Financial Performance
- Executive Leadership: Serve as the CEOs right-hand operations lead providing leadership as needed. Participate in setting Short Medium and Long-Term company goals and strategy planning.
- EOS Implementation: Drive the Entrepreneurial Operating System (EOS) execution ensuring accountability and traction across the organization.
- Profitability & Exit Strategy: Partner with the CEO to position the business for a high-multiple exit within 5-7 years.
- Cost Optimization: relentless focus on the bottom line. Lead initiatives to reduce Cost of Goods Sold (COGS) by 10-15% and optimize the cost structure to target gross margins.
2. Manufacturing & Facility Build-Out
- In-House Manufacturing: Lead the setup growth and operations of our liquid and tea production lines at the new Eldorado facility.
- Facility Optimization: oversee facility optimization and growth (U-flow zoning vertical racking) to maximize efficiency.
- Compliance & Certifications: Drive FDA/DSHS compliance and ensure the facility meets compliance for NSF SQF cGMP and Organic certifications.
- ERP Implementation: Oversee the continued integration of our ERP system across manufacturing warehousing and fulfillment.
3. Supply Chain & Inventory Management
- Inventory Logic: Execute strategies to increase inventory turns and improve cash flow.
- Forecasting: Lead demand forecasting to eliminate Out-of-Stocks (OOS) while managing product discontinuation and scrap execution (Targeting a lean catalog reduction by 50% resulting in <60 Active SKUs).
- Vendor Management: Manage relationships with COA-verified organic suppliers to ensure quality and price stability.
- Fulfillment Excellence: Oversee all D2C (Shopify Amazon) and B2B fulfillment achieving shipping standards and freight efficiencies.
4. Team Management
- People Leadership: Hire train and manage remote team leads and on-site warehouse/manufacturing staff.
- Accountability: Develop and drive team KPIs and Rocks ensuring alignment with the broader company strategy.
The Ideal Candidate
- Experience: 7-10 years in Operations Leadership within the CPG Dietary Supplement or Food & Beverage industry.
- Regulatory Expert: Deep knowledge of FDA 21 CFR Part 111 cGMP and organic certification requirements. You have been through audits before.
- Financial Acumen: You understand P&L COGS Gross Margin and Cash Flow. You make decisions based on data not gut feeling.
- The Builder Mindset: You arent just maintaining a machine; you are building one. You are comfortable with the chaos of a facility build-out and the structure of a small business with a growth-minded strategy.
Why Join Us
- Impact: You will directly shape the future of a purpose-driven company.
- Growth: You will lead high-level M&A and strategic initiatives rarely offered in standard Ops roles.
- Culture: Join a passionate diverse team committed to quality and sustainability.
How to Apply
Please submit your resume on this link and a brief cover letter detailing your experience with cGMP manufacturing setup warehouse operations logistics and fulfillment operations and cost reduction strategies.
Required Experience:
Director
Key Skills
- Succession Planning
- Growing Experience
- Expense Management
- Management Experience
- Rackspace
- Laboratory Management
- Senior Leadership
- Operations Management
- Relationship Management
- Leadership Experience
- negotiation
- Taxonomy
About Company
Super food & herb plant based wellness apothecary: Papaya leaf platelet, immunity, digestion, anti aging, hormone balance, stress, gut, beauty pain & more. Graviola Soursop Guava Bamboo herbal teas green powders Juice Smoothie Supplements & Seeds - Women & minority owned social impact ... View more
