Lead Manager

ABOUT US

We are a self development driven real estate company built on growth accountability and doing what is right even when no one is watching. Since 2015 we have helped more than 700 homeowners across Southern California sell their homes with certainty speed and respect. Today we are proud to be recognized as Southern Californias most trusted cash home buyer.

We believe success is something you build together. We invest heavily in our people because when our team grows our customers win. As a team we continuously engage in industry events personal development and ongoing training because learning never stops here. Our office is a place where collaboration happens daily ideas are welcomed and yes the view is pretty amazing too.

Our values guide every decision we make

• Do whats right

• Teamwork

• Respect

• Collaboration

• Resilience

• Accountability

• Delivery

If those values resonate with you you will feel at home here.

JOB SUMMARY

We are looking for a highly driven and detail-oriented Lead Intake & Client Relationship Coordinator to join our dynamic real estate investment and home-buying team. This is not just an administrative role; it is a pivotal position at the heart of our business operations where your influence directly drives growth and client satisfaction.

In this role you will be the first point of contact for potential clients and a trusted partner for our existing customers. You will manage and optimize lead flow nurture relationships and ensure every interaction reflects our commitment to excellence. Your ability to convert interest into action streamline processes and anticipate client needs will directly impact the success of our team.

WHAT WE OFFER

• A supportive high performing team that wins together and holds each other to high standards

• Competitive pay with performance incentives. On target earnings typically range from $80000 to $100000 per year

• Hybrid work model: a mix of in-office collaboration and remote flexibility

• Clear growth and career progression. We promote from within and reward ambition and coachability

• Weekly training ongoing coaching and access to elite personal development programs including Tony Robbins and high level masterminds

• A culture filled with motivated people who push support and celebrate each other

• Meaningful work where you help homeowners through real situations and create life changing outcomes

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Handle inbound leads from phone calls web forms ads and marketing campaigns

• Follow up with warm and cold company leads to maintain engagement

• Build rapport with homeowners and understand their property needs

• Qualify leads to determine motivation property condition and timeline

• Maintain consistent communication via phone text and email

• Organize and track leads in the company CRM

• Update notes statuses follow-up tasks and documentation

• Maintain accurate lead flow and pipeline progression

• Schedule appointments for evaluations consultations and follow-up calls

• Coordinate with the acquisitions team for accurate scheduling

• Confirm appointments and handle reschedules

• Provide exceptional support and service to homeowners

QUALIFICATIONS

• Hungry humble and smart. You work hard stay grounded and make good decisions

• Coachable mindset with a willingness to learn and follow proven systems and scripts

• Schedule flexibility including occasional Saturdays

• Previous experience in customer service or phone based roles

• Reliable transportation and consistent punctuality

• Personal computer with dependable internet access

• Clear communication skills and strong organizational habits

• Ability to manage a high volume of daily calls while staying focused and professional

• This role is structured as a 1099 independent contractor position

Preferred (not required)

• Experience in real estate or home services

• Familiarity with CRM systems

• Bilingual (English/Spanish)