Sr. Enterprise Solutions Engineer Remote Brazil

São Paulo - Brazil

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

TeamViewer provides a leading Digital Workplace platform that connects people with technologyenabling improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.

We believe that our diverse teams and strong company culture are key to the success of our products and technologies that hundreds of millions of users around the world and around 645000 customers across all industries rely on. With more than 1900 employees worldwide we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact

Responsibilities

Become a subject matter expert on TeamViewers IT and DEX product portfolio.
Deliver engaging product demonstrations workshops and webinars tailored to customer pain points.
Articulate the technical and business value of our solutions to both technical and non-technical audiences.
Conduct detailed discovery sessions to understand customer challenges and objectives.
Design and propose customized solutions that align with customer needs and leverage TeamViewers capabilities.
Develop solution proposals statements of work (SOWs) and technical documentation.
Lead POV/POC and pilot engagements to validate solution effectiveness in customer environments.
Provide hands-on technical guidance and support throughout the validation process.
Analyze results and deliver actionable recommendations.
Partner with sales teams throughout the sales cycle providing technical expertise and support.
Respond to RFx documents with accurate and compelling technical responses.
Collaborate with Product Management Engineering and Customer Success to ensure customer satisfaction and continuous improvement.
Stay current on industry trends competitive offerings and emerging technologies.
Provide feedback to internal teams to influence product roadmap and innovation.

Requirements

Fluent Portuguese
Bachelors degree in Computer Science Information Systems or related field (or equivalent experience).
5 years in technical pre-sales solutions engineering or enterprise IT consulting.
Deep understanding of enterprise IT environments including endpoint management remote connectivity and DEX platforms.
Experience with SaaS applications such as RMM ITSM Asset Management and Observability tools.
Hands-on experience with APIs scripting virtualization cloud computing and security protocols.
Proven ability to engage with C-level stakeholders and translate complex technical concepts into business value.
Strong presentation communication and documentation skills.
Willingness to travel up to 30% of the time.- Exceptional interpersonal skills you excel at building trust and rapport with stakeholders at all levels from IT professionals to C-level executives. Youre confident presenting complex solutions in a clear compelling way.
Strong technical acumen you have deep knowledge of enterprise systems management modern device management and end-user computing. You understand the challenges of large complex IT environments and can speak the language of enterprise IT fluently.
Collaborative mindset with independent drive you thrive both as a self-starter and as a team player. You know how to work effectively with sales professionals and cross-functional teams to achieve shared goals.
Professional presence and attention to detail you bring a polished reliable approach to every customer interaction ensuring high-quality outcomes and experiences.
Excellent communication skills your verbal written and presentation abilities are top-tier enabling you to clearly convey technical concepts and business value to diverse audiences.

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse values-driven culture makes us stronger. As we continue to grow as a company we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender civil or family status sexual orientation religion age disability education level or race.

Responsibilities

Become a subject matter expert on TeamViewers IT and DEX product portfolio.
Deliver engaging product demonstrations workshops and webinars tailored to customer pain points.
Articulate the technical and business value of our solutions to both technical and non-technical audiences.
Conduct detailed discovery sessions to understand customer challenges and objectives.
Design and propose customized solutions that align with customer needs and leverage TeamViewers capabilities.
Develop solution proposals statements of work (SOWs) and technical documentation.
Lead POV/POC and pilot engagements to validate solution effectiveness in customer environments.
Provide hands-on technical guidance and support throughout the validation process.
Analyze results and deliver actionable recommendations.
Partner with sales teams throughout the sales cycle providing technical expertise and support.
Respond to RFx documents with accurate and compelling technical responses.
Collaborate with Product Management Engineering and Customer Success to ensure customer satisfaction and continuous improvement.
Stay current on industry trends competitive offerings and emerging technologies.
Provide feedback to internal teams to influence product roadmap and innovation.

Requirements

Fluent Portuguese
Bachelors degree in Computer Science Information Systems or related field (or equivalent experience).
5 years in technical pre-sales solutions engineering or enterprise IT consulting.
Deep understanding of enterprise IT environments including endpoint management remote connectivity and DEX platforms.
Experience with SaaS applications such as RMM ITSM Asset Management and Observability tools.
Hands-on experience with APIs scripting virtualization cloud computing and security protocols.
Proven ability to engage with C-level stakeholders and translate complex technical concepts into business value.
Strong presentation communication and documentation skills.
Willingness to travel up to 30% of the time.- Exceptional interpersonal skills you excel at building trust and rapport with stakeholders at all levels from IT professionals to C-level executives. Youre confident presenting complex solutions in a clear compelling way.
Strong technical acumen you have deep knowledge of enterprise systems management modern device management and end-user computing. You understand the challenges of large complex IT environments and can speak the language of enterprise IT fluently.
Collaborative mindset with independent drive you thrive both as a self-starter and as a team player. You know how to work effectively with sales professionals and cross-functional teams to achieve shared goals.
Professional presence and attention to detail you bring a polished reliable approach to every customer interaction ensuring high-quality outcomes and experiences.
Excellent communication skills your verbal written and presentation abilities are top-tier enabling you to clearly convey technical concepts and business value to diverse audiences.