Help ambitious entrepreneurs delegate better work smarter and build high-impact partnerships with their Executive Assistants. This is a hands-on Client Success role for calm problem-solvers and proactive advisors.
About the Company: This company helps leaders operate in their Zone of Genius by providing world-class executive support. Its mission is to help 10000 leaders achieve more than 50% of their time in their Zone of Genius through the Atlas Executive Management System (EMS) which combines elite talent AI-enabled technology and proven training methodologies.
Location: South America - Fully Remote
Your Mission: Day to Day Responsibilities
Own client success from matching and onboarding through long-term retention
Coach clients on delegation workflows and best practices
Lead accountability calls to keep clients and EAs aligned on goals
Create onboarding plans and role expectations that set partnerships up for success
Act as a strategic advisor by addressing challenges early and constructively
Support strong communication between clients and EAs
Identify at-risk accounts and expansion opportunities
Your Toolbox: Skills to be Successful
2 plus years in customer success account management coaching or similar roles
Experience working with entrepreneurs or business owners preferred
Strong communication listening and organizational skills
AI native mindset with practical use of LLM tools
High ownership calm under pressure and coachable
Your Perks: Whats in it for you
Fully remote role aligned to 9 AM to 5 PM EST
Competitive base pay plus performance based bonus
Unlimited PTO paid holidays and professional growth support
Collaborative feedback driven high ownership culture
Why Adaptive Teams
At Adaptive Teams we dont just fill positions we create pathways to success. Whether youre a seasoned pro or just starting out were here to help you grow innovate and make an impact. If youre looking for exciting opportunities and a team thats as passionate as you are this is the place to be.
What to Expect from Our Application Process
Once you apply youll receive an email guiding you through the next steps including an assessment tailored to the role. Be sure to check your inbox (and your spam folder just in case) for further instructions.
We understand your time is valuable so we strive to keep the assessment process under 45 minutes whenever possible though some roles may require a slightly longer time investment.
Once selected youll have the chance to schedule your first interview with our team. We aim to make the process as smooth and transparent as possible so youll always know where you stand.
Adaptive Teams is proud to be part of a group of companies founded by Nate Ginsburg, built with a two-fold mission: to discover and empower amazing talent while building strong, connected communities all around the world. This vision drives everything we do, from the way we recruit to ... View more