As a Senior ServiceNow Developer supporting a key Randstad client in the Washington D.C. area you will serve as a technical linchpin in evolving a complex enterprise ecosystem. This role demands a high-level practitioner capable of not only maintaining the platform but driving the end-to-end implementation of new products and advanced configurations within the CMDB HAM SAM ITSM and ITOM suites. You will be responsible for translating high-level business requirements into scalable technical solutions ensuring that discovery asset lifecycle management and service mapping are seamlessly integrated to provide a robust single source of truth for the organization s IT landscape.
Core Responsibilities
- Module Implementation: Lead the end-to-end installation and configuration of new ServiceNow products with a heavy focus on ITOM (Discovery & Service Mapping) and ITAM (HAM/SAM).
- CMDB Governance: Architect and maintain a healthy Configuration Management Database (CMDB) ensuring data integrity across all configuration items and their relationships.
- Custom Development: Design develop and unit-test custom applications Business Rules Client Scripts Script Includes and UI Actions using JavaScript.
- Workflow Automation: Build and optimize complex workflows and integration points using Flow Designer and IntegrationHub to streamline ITSM processes.
- Strategic Optimization: Perform platform upgrades patch cycles and performance tuning to ensure the environment remains secure and efficient.
- Stakeholder Collaboration: Partner with cross-functional teams in the D.C. region to gather requirements and provide technical mentorship to junior developers.
Key Qualifications
- Platform Expertise: Minimum of 5 years of hands-on experience in ServiceNow development and systems integration.
- Technical Proficiency: Proven track record of configuring and deploying ITOM SAM and HAM modules in large-scale enterprise environments.
- Scripting Mastery: Strong command of JavaScript HTML CSS and Glide API; experience with REST/SOAP integrations is essential.
- Certifications: Highly prefer Certified System Administrator (CSA) and Certified Application Developer (CAD); CIS certifications in Discovery or SAM are a significant plus.
- Analytical Mindset: Deep understanding of the Common Service Data Model (CSDM) and how it informs the relationship between asset management and service delivery.
- Local Readiness: Ability to work with clients in the Washington D.C. area and meet any necessary background or clearance requirements typical of the regions federal and commercial sectors.
Required Skills :
Basic Qualification :
Additional Skills :
This is a high PRIORITY requisition. This is a PROACTIVE requisition
Background Check : No
Drug Screen : No
N/A
Stipend :false
As a Senior ServiceNow Developer supporting a key Randstad client in the Washington D.C. area you will serve as a technical linchpin in evolving a complex enterprise ecosystem. This role demands a high-level practitioner capable of not only maintaining the platform but driving the end-to-end impleme...
As a Senior ServiceNow Developer supporting a key Randstad client in the Washington D.C. area you will serve as a technical linchpin in evolving a complex enterprise ecosystem. This role demands a high-level practitioner capable of not only maintaining the platform but driving the end-to-end implementation of new products and advanced configurations within the CMDB HAM SAM ITSM and ITOM suites. You will be responsible for translating high-level business requirements into scalable technical solutions ensuring that discovery asset lifecycle management and service mapping are seamlessly integrated to provide a robust single source of truth for the organization s IT landscape.
Core Responsibilities
- Module Implementation: Lead the end-to-end installation and configuration of new ServiceNow products with a heavy focus on ITOM (Discovery & Service Mapping) and ITAM (HAM/SAM).
- CMDB Governance: Architect and maintain a healthy Configuration Management Database (CMDB) ensuring data integrity across all configuration items and their relationships.
- Custom Development: Design develop and unit-test custom applications Business Rules Client Scripts Script Includes and UI Actions using JavaScript.
- Workflow Automation: Build and optimize complex workflows and integration points using Flow Designer and IntegrationHub to streamline ITSM processes.
- Strategic Optimization: Perform platform upgrades patch cycles and performance tuning to ensure the environment remains secure and efficient.
- Stakeholder Collaboration: Partner with cross-functional teams in the D.C. region to gather requirements and provide technical mentorship to junior developers.
Key Qualifications
- Platform Expertise: Minimum of 5 years of hands-on experience in ServiceNow development and systems integration.
- Technical Proficiency: Proven track record of configuring and deploying ITOM SAM and HAM modules in large-scale enterprise environments.
- Scripting Mastery: Strong command of JavaScript HTML CSS and Glide API; experience with REST/SOAP integrations is essential.
- Certifications: Highly prefer Certified System Administrator (CSA) and Certified Application Developer (CAD); CIS certifications in Discovery or SAM are a significant plus.
- Analytical Mindset: Deep understanding of the Common Service Data Model (CSDM) and how it informs the relationship between asset management and service delivery.
- Local Readiness: Ability to work with clients in the Washington D.C. area and meet any necessary background or clearance requirements typical of the regions federal and commercial sectors.
Required Skills :
Basic Qualification :
Additional Skills :
This is a high PRIORITY requisition. This is a PROACTIVE requisition
Background Check : No
Drug Screen : No
N/A
Stipend :false
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