ABH- Kota
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Job Summary
ABH is responsible for Training hand holding the team and building
relationship with the distributor/field ABH/RBH back office support. He/She
will also be responsible for achieving the sales target and maintain quality
service standards through their teams.
Campaign Management
Weekly review and monitoring the Teams on all running
campaigns
Monitoring and ensuring 80% Login to issuance as per defined
process & TAT
Ensure FTR
Ensure regular training
Best Practise Sharing
Run and Manage R&R for team motivation
Ensure Persistency and control surrender
Target Orientation
Should always be abreast of the current business situation Like
no. Of leads conversion % business numbers etc.
Relationship Management Sales target achievement & Process
Adherence
Ensure Target Vs Achievement always
Ensure excellent rapport with the Branch Managers & LG to
maximize productivity
Ensure and demonstrate supportive behaviour with field BM/GH
Ensure and demonstrate supportive behaviour with other
functions in the organisation
Ensure Processes are adhered to as per TAT.
Quality -Sales Support
Ensure Quality standards in sales support process with efficient
escalation mechanism
Dialer Software support integration & enhancement
To manage the above for smooth functioning on the floor.
relationship with the distributor/field ABH/RBH back office support. He/She
will also be responsible for achieving the sales target and maintain quality
service standards through their teams.
Campaign Management
Weekly review and monitoring the Teams on all running
campaigns
Monitoring and ensuring 80% Login to issuance as per defined
process & TAT
Ensure FTR
Ensure regular training
Best Practise Sharing
Run and Manage R&R for team motivation
Ensure Persistency and control surrender
Target Orientation
Should always be abreast of the current business situation Like
no. Of leads conversion % business numbers etc.
Relationship Management Sales target achievement & Process
Adherence
Ensure Target Vs Achievement always
Ensure excellent rapport with the Branch Managers & LG to
maximize productivity
Ensure and demonstrate supportive behaviour with field BM/GH
Ensure and demonstrate supportive behaviour with other
functions in the organisation
Ensure Processes are adhered to as per TAT.
Quality -Sales Support
Ensure Quality standards in sales support process with efficient
escalation mechanism
Dialer Software support integration & enhancement
To manage the above for smooth functioning on the floor.
