Principle Trainer (Resolute HBPB)
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Job Location:
Durham, NC - USA
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
NC DHHS is seeking an experienced Epic certified Principle trainer in Resolute HB & PB to lead the development delivery and maintenance of role based training programs and training environments (MST) across our Epic ecosystem.
Required Epic Certifications (must be current at time of hire)
- Resolute Hospital Billing Curriculum Certification
- Resolute Professional Billing Curriculum Certification
- TED105 Training Wheels Behind the Scenes Certification
- TED300 Training Environment Build Certification
Curriculum & Content
- Design develop and maintain role based training content for Epic using Microsoft Office and other tools.
- Build comprehensive instructional materials and classroom exercises; maintain related policy and procedure documentation.
- Incorporate stakeholder feedback to continuously improve training programs and administration processes.
- Learn new Epic content areas; consult with subject matter experts to ensure accuracy and relevance.
Training Environment (MST)
- Assist with building refreshing and testing MST training environments; validate workflows and roles.
- Provide environmental support troubleshooting and coordination with technical teams.
Delivery & Facilitation
- Co facilitate classroom instruction with other trainers; assist learners during hands on exercises.
- Prepare lessons print materials and set up rooms/environments prior to sessions.
- Present information clearly-both verbally and in writing-to diverse audiences.
- Follow up with trainees outside the classroom and offer additional support.
Educator & Mentor
- Serve as an expert educator to state staff.
- Train-the-trainer: credential and coach additional classroom trainers as needed.
- Teach technical topics to staff and end users when required.
Planning & Administration
- Manage application assignments by prioritizing work creating schedules and adhering to timelines.
- Support curriculum and training development for third party applications as needed.
| Skill | Required /Desired | Amount | of Experience |
|---|---|---|---|
| Epic Principal Trainer Experience | Required | 3 | Years |
| Active Epic certifications listed above (Resolute HB Resolute PB TED105 TED300). | Required | 0 | |
| EHR/Health IT training experience | Required | 5 | Years |
| Ability to work without close supervision taking ownership of work activities & ensuring training sessions & materials meet Epics standards | Required | 0 | |
| Skill and experience in adult education especially for health information technology or healthcare revenue cycle applications | Required | 3 | Years |
| Demonstrating flexibility with respect to required changes in training content and delivery methods | Required | 0 | |
| Demonstrated abiilty to take ownership of work activities &ensure that they are completed accurately efficiently and timely | Required | 0 | |
| Ability to learn new content and leverage that knowledge to develop strong training programs. | Required | 0 | |
| Develops presentations & presents in a clear & interesting manner commanding the audiences attention & handling questions/challenges. | Required | 3 | Years |
| Experience performing job shadowing | Required | 3 | Years |
| Credentialed and/or experienced in developing the Epic training environments. | Highly desired | 3 | Years |
Key Skills
- Enterprise Software
- SAP Warehouse Management
- AWS
- Solution Architecture
- SAP EWM
- SAP Finance & Controlling
- SAP Supply Chain Management
- SAP S/4HANA
- Enterprise Sales
- Pre-sales
- Management Consulting
- Oracle
