Security Operations Coordinator – Asset Protection

Security Operations Coordinator Asset Protection

• Location: Mason OH 45040 (100% Onsite)
• Duration: 10 months with possible extension (Long-term)
• Pay Rate: $18.21/hr. W2 All Inclusive

• Schedule: Monday Friday 8:00 AM 5:00 PM
• Hours per Week: 30 40 hours (flexible)

IMPORTANT NOTE:

• AP Command Center supports 4500 locations across North America
• Conducts audits for 350 locations
• Monitors 300 locations
• MUST SIT ONSITE
• Great opportunity for College Students or Retirees

Job Overview

The Security Operations Coordinator Asset Protection supports the Asset Protection (AP) Command Center by monitoring security systems responding to critical incidents performing audits and providing operational and technical support to retail and supply chain locations across North America.

This role is best suited for candidates who are computer-savvy task-oriented and comfortable working in a command center / monitoring environment with minimal supervision.

General Function

The Asset Protection Consultant monitors Access Control Systems CCTV Systems and investigates internal and external theft concerns within the assigned facility. The role includes AP command center support critical incident intake/output remote support of retail locations facility audits and technical support of security applications and systems.

Major Duties & Responsibilities

• Monitor and maintain day-to-day operation of Asset Protection systems supporting retail and supply chain locations
• Provide AP Command Center operational support including critical incident intake and response
• Monitor CCTV systems Access Control systems and related security platforms
• Perform facility audits for safety insurance and compliance
• Analyze collected data such as metrics access control logs and patrol activity
• Provide telephonic and non-telephonic customer support for service and system issues
• Identify and report hazardous or unsafe conditions to appropriate leadership
• Complete assigned duties and projects in a timely and accurate manner
• Carry out responsibilities in a way that minimizes risk and ensures safety

Communication & Stakeholder Interaction

• Internal: Asset Protection teams Field teams HR Facility Services and Functional Departments
• External: None

Knowledge Skills & Abilities (Key Skills Highlighted)

• Strong oral and written communication skills
• Time management and task prioritization skills
• Ability to detect and evaluate unusual behaviour or incidents
• Excellent customer service orientation
• Intermediate PC knowledge
• Proficiency in Microsoft Word Excel and Outlook
• Working knowledge of Windows OS and web browsers
• Ability to work independently and within a team
• Project coordination and task-oriented mindset
• Analytical skills for reviewing metrics and reports
• Process improvement mindset
• Ability to interact with all levels of management

Basic Qualifications

• High School Diploma or equivalent
• 1 3 years of relevant experience (Asset Protection / Operations / Monitoring preferred)
• Knowledge of basic computer office tools (Word Excel Outlook)
• Open availability (days afternoons occasional weekends within reason)
• Ability to work with little or no supervision