UX Designer

Minneapolis, MN - USA

Monthly Salary: Not Disclosed

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: UX Designer

Location: Minneapolis MN (Hybrid Onsite minimum 2 days/week)
Client: Metropolitan Council (Metro Transit)
Duration: March 15 2026 September 15 2026
Interview Mode: In-person interview (mandatory)

Project Overview

The Metropolitan Council is seeking a skilled User Experience (UX) Designer to support the Fare Collection System Upgrade a large-scale mission-critical initiative supporting Metro Transits core operations. This project involves designing both public-facing rider experiences and complex back-office administrative systems under tight timelines in a collaborative Agile environment.

The UX Designer will work closely with Product Owners engineers and stakeholders to create intuitive accessible and scalable digital experiences that meet accessibility standards brand guidelines and operational requirements.

Key Responsibilities User Research & Validation

Lead user research activities including interviews contextual inquiries and usability testing
Conduct 8 10 user interviews and 2 3 usability testing sessions per sprint
Synthesize research findings into actionable insights and design recommendations
Develop personas journey maps and task flows

UX & Interaction Design

Design intuitive accessible and consistent interfaces across web-based platforms
Create information architecture workflows and interaction models
Design 20 key interface screens and workflows for core application modules
Audit and improve existing screens for usability accessibility and brand alignment

Design Artifacts

Produce:
- Low-fidelity wireframes
- High-fidelity mockups
- Interactive prototypes
Deliver artifacts within 2-week Agile iterations
Provide annotated specifications and documentation for development handoff

Collaboration & Agile Participation

Participate in daily stand-ups sprint reviews and planning sessions
Collaborate with product owners and developers to iterate designs based on feedback
Present bi-weekly design reviews to stakeholder groups (10 participants)

Accessibility & Standards

Ensure all designs meet WCAG 2.1 Level AA accessibility requirements
Apply inclusive and universal design principles
Maintain brand and design system compliance

Documentation & Knowledge Transfer

Deliver design documentation including style guides component usage and interaction standards
Prepare stakeholder presentations and demo materials
Provide knowledge transfer to internal teams

Deliverables

User Research Reports (bi-weekly/per sprint)
Wireframes & High-Fidelity Mockups
Interactive Prototypes (clickable annotated)
Design System & Documentation (style guides components specs)
Stakeholder Presentation Decks
Sprint Status Reports and progress updates

Minimum Qualifications

5 years of UX design experience for web-based applications
4 years designing to WCAG 2.1 AA accessibility standards
5 years creating wireframes prototypes and mockups
3 years in information architecture and interaction design
2 years UX experience in Agile development environments

Preferred Qualifications

Bachelors degree in UX Design HCI Graphic Design or related field
Strong background in accessibility and inclusive design
Experience with user research persona development and usability testing
Experience with responsive and adaptive design
Visual/UI design expertise
Experience using Figma
Familiarity with:
- Transit systems or fare/ticketing platforms
- Payment systems or kiosk/ticketing interfaces
- Back-office/enterprise tools
Understanding of front-end technologies (HTML CSS JavaScript Blazor)
Experience using analytics and metrics to inform design decisions
Strong presentation documentation and stakeholder communication skills

Soft Skills

Empathy and user-centered mindset
Strong problem-solving and critical thinking skills
Excellent time management and organization
Ability to work in fast-paced Agile teams
Adaptability and willingness to learn new tools and technologies

Work Requirements

Hybrid role onsite presence required at least 2 days per week
Office Location: 560 North 6th Avenue Minneapolis MN
Candidate must be available for in-person interview

Thanks & Regards

Venkatesh Kulkarni Sr. Lead Recruiter

venkatesh kulkarni LinkedIn

CENTSTONE SERVICES LLC

Address: 3400 State Route 35 Suite 9B Hazlet New Jersey 07730 USA

Job Title: UX Designer Location: Minneapolis MN (Hybrid Onsite minimum 2 days/week) Client: Metropolitan Council (Metro Transit) Duration: March 15 2026 September 15 2026 Interview Mode: In-person interview (mandatory) Project Overview The Metropolitan Council is seeking a skilled User E...