IT Support Specialist (Windows, O365, AD, End-User Devices)

Job Title: IT Support Specialist (Windows O365 AD End-User Devices)

Location: Milledgeville GA (Hybrid - Local to Milledgeville area)

We are currently seeking candidates who meet the following qualification

• Install configure and support workstation software hardware printers and phones
• Provide troubleshooting and technical support for desktops laptops and mobile computing devices
• Analyze staff IT needs identify vulnerabilities and improve system efficiency and accuracy
• Perform system and network design documentation implementation testing and administration
• Ensure all IT components function together seamlessly and meet business needs
• Implement application and software upgrades and resolve performance issues
• Train employees on the effective use of software and hardware tools
• Support and maintain Active Directory environments

• Strong knowledge of troubleshooting Microsoft Office 365 VPNs Adobe products McAfee LogMeIn encryption tools and related technologies
• Ability to troubleshoot computer peripheral devices including printers scanners monitors keyboards mice and other accessories
• Experience supporting end-user computing devices such as desktops laptops and Surface devices
• Hands-on experience working in an Active Directory domain environment
• Proficient in software installation configuration and troubleshooting
• Basic networking knowledge with the ability to troubleshoot network issues using command-line tools

• Strong problem-solving and analytical skills
• Excellent communication and customer service abilities
• Ability to work independently while collaborating effectively with team members
• Passion for learning new technologies and improving IT processes
  
  Key Objectives
• Maintain essential IT operations including operating systems security tools applications servers email systems and end-user devices
• Handle business-critical IT tasks and support continuous system improvements
• Enable faster smarter business processes and employee productivity
• Research evaluate and recommend emerging technologies hardware and software
• Serve as a subject-matter expert supporting Windows environments and commonly used applications such as Microsoft and Adobe

If you meet these qualifications please submit your application via link provided in Linkedin.
Kindly do not call the general line to submit your application.