GA DBHDD IT Technical Support Specialist
Share
Job Location:
Milledgeville, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
This support person will oversee IT systems and assets assist with upgrades and fixes and provide training and support as needed. The ideal candidate will have extensive knowledge of computer hardware and software network maintenance and industry trends to keep us on the cutting edge. Engaging with employees throughout the company the IT support person will have an immediate impact on the efficiency of our operations and overall growth.
Objectives of this role
- Install configure and support workstation software hardware printers and phones
- Analyze staff needs identify vulnerabilities and boost efficiency and accuracy
- Execute systems and network design documentation implementation testing and administration and ensure components meet business needs and work together seamlessly
- Implement applications and software upgrades and troubleshoot any performance issues
- Train employees in using software and hardware and provide technical support when needed
Knowledge of troubleshooting MS Office 365 VPN Adobe McAfee LogMeIn encryption etc.
Ability to troubleshoot computer peripheral devices: printers scanners MDF monitors keyboard mice etc.
Experienced in troubleshoot issues on end user computing devices including desktops laptops and Surface Pros.
History of working in an Active Directory domain environment
Proficient at software installs and troubleshooting
Some networking knowledge along with the ability to troubleshoot network issues from the command line.
Required/Desired Skills
| Skill | Required /Desired | Amount | Candidate Exp |
|---|---|---|---|
| Knowledge of troubleshooting MS Office 365 VPN Adobe McAfee LogMeIn encryption etc. | Required | 3 | |
| Ability to troubleshoot computer peripheral devices: printers scanners MDF monitors keyboard mice etc. | Required | 3 | |
| Experienced in troubleshoot issues on end user computing devices including desktops laptops and Surface Pros. | Required | 3 | |
| Active Directory domain environment | Required | 3 | |
| Proficient at software installs and troubleshooting | Required | 0 | |
| Some networking knowledge along with the ability to troubleshoot network issues from the command line. | Required | 0 |
| No. | Question | Answer |
|---|---|---|
| Question1 | Absences greater than two weeks MUST be approved by CAI management in advance and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement | |
| Question2 | Please list candidates email address that will be used when submitting E-RTR. | |
| Question5 | This assignment is contingent upon customer renewal and availability of adequate funding. Do you accept this requirement | |
| Question6 | The selected candidate will be expected to start their engagement no later than 2 weeks (10 business days) from the clients selection date. Do you accept this requirement | |
| Question7 | HYBRID work option: However the selected candidate must be available to report onsite as directed by the client. Do you accept this requirement | |
| Question8 | Where does the candidate currently reside |
Key Skills
- Dhcp
- SQL
- Active Directory
- VOIP
- VMware
- Customer Service
- Windows
- Trouble Shooting
- Java
- VPN
- Sharepiont
- hardware
- Dns
- Technical Support
- Software Applications
