Merchandising Operations Specialist

Manager Notes:

• This position is onsite WHQ and candidates need to be local for consideration.
• This role will assist with a special project for a business integration tool in Merchandising Footwear and Apparel. They will build out the AirTable Merchandising Homepage to be a source of truth for dates and gates (calendar fields)
• Must Haves:
  • 3 YOE in Merch Ops marketing ops or business ops
  • Expert at Airtable - building inputting and maintaining
  • Understanding of Nike merchandising process and how it fits within other business orgs refining and documenting processes
• Nice to Haves:
  • Line planning and MAR - sending invites and maintaining invite lists operations for merchandising moments
  • Previous merchandising experience
  • Problem solver takes initiative fast paced innovative

Role Summary

We are looking for a highly organized detail-oriented contract partner to support our Merchandising Operations team by building refining and maintaining our central process hub. This role is critical to creating clarity visibility and operational excellence across our CODE milestones and cross-functional workflows.

The ideal candidate is someone who enjoys collecting structuring and organizing information thrives in a fast-paced environment and is solution-oriented. This person will bring both systems thinking and strong execution helping us turn existing foundations into a fully dialed usable and trusted source of truth.

This role plays a key part in enabling the team to work more efficiently stay aligned and focus on delivering against our broader enterprise processes.

Ideal Candidate Profile

This role is best suited for someone who:

• Has hands-on experience with Airtable (required)
• Has experience working within CODE processes
• Brings a strong understanding of merchandising workflows
• Is highly organized task-oriented and able to work efficiently
• Is a proactive problem solver with a solution-focused mindset
• Enjoys building structure clarity and repeatable processes
• Is a strong collaborator and team player
• Finds satisfaction in collecting organizing and maintaining information

Core Responsibilities & Scope of Work

1. Airtable Hub Ownership & Refinement

Own and refine our existing Airtable base to serve as the central merchandising operations hub.

This includes:

• Refining and structuring the Airtable base to clearly reflect all CODE milestones with appropriate detail and context
• Ensuring the base includes a comprehensive and maintained project list
• Establishing the Airtable base as the single source of truth for merchandising operations
• Creating clear intuitive organization so the hub is easy to use and navigate

2. CODE Visibility & Documentation

Build clarity and shared understanding around CODE processes by ensuring the hub includes:

• A clearly maintained CODE calendar
• Documentation and explanations of all CODE gates including what they are what is required and timing
• Links to key Box folders and helpful resources tied to CODE milestones and gates

3. Project & Timeline Management

Support project visibility and execution by maintaining robust project tracking within Airtable.

This includes:

• Managing the Chongqing Excellence project list
• Ensuring each project includes:
  
  • Gantt-style timelines
  • Clear project status indicators
  • Key milestones and dependencies
• Keeping timelines and statuses up to date to support leadership and cross-functional alignment

4. Operational & Cross-Functional Support

Provide operational support FW and AP business integration leads for the two CODE gates owned by the merchandising team.

This includes:

• Supporting setup and coordination of cross-functional meetings tied to these gates
• Owning and maintaining relevant distribution lists
• Helping ensure consistent communication and follow-through across functions

5. Ongoing Maintenance & Continuous Improvement

Take ownership of keeping the hub current accurate and usable over time.

This includes:

• Regularly updating content to reflect changes in timelines projects or processes
• Identifying gaps inefficiencies or opportunities to improve clarity and usability
• Partnering with the team to continuously refine how the hub supports day-to-day work

What Success Looks Like

• Airtable is actively used as the trusted merchandising operations hub
• CODE milestones gates and projects are clearly visible and easy to understand
• Cross-functional partners know where to go for information