Knowledge Management Analyst

Duties

• The Knowledge Management Analyst will have overall responsibility for working on a variety of projects primarily involved in supporting the design configuration and maintenance of SharePoint Online sites and solutions with a focus on business enablement and process improvement. This role assists with building SPFx components configuring site features and automating processes using Power Automate. The KM Analyst collaborates within the team cross functionally and multiple levels of the organization to understand requirements troubleshoot issues and deliver user-friendly digital solutions.
• Perform day to day administration of SharePoint Online sites lists libraries permissions and content organization.
• Configure modern site pages views web parts navigation metadata and list/library settings to support business needs.
• Assist in maintaining documentation libraries templates taxonomy structures and content lifecycle governance.
• Support site owners with troubleshooting content updates and best practices
• Design build and maintain production grade SPFx solutions (web parts extensions command sets) using React TypeScript Fluent UI and modern toolchains ( npm Heft Yeoman).
• Integrate with Microsoft Graph and SharePoint REST APIs; handle auth patterns pagination batching and error handling.
• Architect build and support Power Automate cloud flows for approvals notifications document and routing reminders and content automation.
• Collaborating with other team members to implement new features.
• Gather and refine specifications and requirements based on technical needs
• Create and maintain proper documentation

Additional accountabilities include the following:

• Performs other related duties and projects assigned.
• Adheres to ACFC policies and procedures.
• Supports and conducts the Companys Mission & Values.

Skills:

• 1 to 3 years web design responsive design and digital user experience required.

Other Skills

• Strong Familiarity with modern SharePoint concepts (lists libraries pages permissions views content types)
• Strong front end skills: React hooks state management TypeScript Fluent UI CSS/SCSS modules responsive design accessibility
• Proficiency with SharePoint REST and Microsoft Graph (filtering select/expand batching) plus JSON column formatting.
• Hands on experience creating and supporting Power Automate cloud flows
• Ability to manage multiple projects and create and provide leadership with project status in a comprehensive manner
• Aptitude to analyze existing workflows processes supporting systems and procedures and identifying improvements.
• Ability to provide problem resolution in a challenging environment

Education:

• High School/GED is requried. Bachelors Degree is preferred
• Web development certification from an accredited program is preferred