Core Processes Supervisor
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Job Location:
Milwaukee, WI - USA
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Overview
Versiti is a fusion of donors scientific curiosity and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute we enable life saving gifts from our donors and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine transplantation stem cells and cellular therapies oncology and genomics diagnostic lab services and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes higher quality services and reduced cost of care for hospitals blood centers hospital systems research and educational institutions and other health care providers. At Versiti we are passionate about improving the lives of patients and helping our healthcare partners thrive.
Position Summary
Responsible for the day-to-day operations of the biological blood components area. Under the direction of the Director Product Management oversees the management of product inventories including the receiving preparing packaging and delivery of products consistent with all regulatory and compliance standards while meeting customer expectations..
Total Rewards Package
Benefits
Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical Dental and Vision Plans Paid Time Off (PTO) and Holidays Short- and Long-term disability life insurance 7% match dollar for dollar 401(k) voluntary programs discount programs others.
Responsibilities
- Supervises the processing of orders for blood components derivative products and as applicable pharmacy products consistent with regulatory standards while meeting customer expectations
- Coordinates delivery of orders and pickup of samples for diagnostic testing meeting customer expectations
- Supervises the management of product inventories throughout department to maintain acceptable available inventory. Works with other Versiti locations to maximize inventory efficiency
- Manages schedules and rotates staff to ensure processes are timely effective and efficient in a 24/7/365 operation
- Ability to work a flexible schedule and take calls as required
- Assists staff during times of increased workload or short staffing
- Encourages and maintains a culture of respect teamwork and continuous improvement
- Acts as a role model by demonstrating leadership knowledge safe practices and problem solving skills
- Accountable for staff management to include hiring performance reviews discipline and termination according to applicable policies and in collaboration with Human Resources
- Regularly meets with staff and effectively communicates and reports progress in meeting departmental goals and objectives
- Mentors and coaches staff to develop and maintain staff competence and performance
- Ensures instrument preventative maintenance and quality control are performed and documented on time and as required
- Assures that errors and deviations are reported documented and investigated on-time and according to institutional policy and regulatory requirements Ability to take calls on off shifts and for weekend/holiday coverage
- Develops Versiti wide peer relationships and has the ability to work in a functional group setting
- Other duties as assigned
- Assists in designing (or optimizing) processes validations and training protocols
- Assists in cross-training to foster an environment of team work between Production and Distribution Departments
- Assists with annual budget planning
- Performs other duties as assigned
- Complies with all policies and standards
Qualifications
Education
- High School Diploma or equivalent required
- Associates Degree in science preferred
Experience
- 1-3 years supervisory experience preferred
- 4-6 years experience in a regulated environment preferred
- Demonstrates competencies and experience in core production and or hospital services required
Knowledge Skills and Abilities
- Knowledge and hands on experience in basic donor or patient testing requirements and techniques
- Knowledge of Good Manufacturing/Laboratory Practices or FDA regulations desired
- Experience with continuous improvement systems desired
- Ability to read and interpret documents such as Standard Operating Procedures safety rules operating and maintenance instructions and other technical documents
- Ability to produce reports graphs and communications for senior leadership as requested and within the scope of the position
- Ability to apply judgment to address procedural equipment customer and staff issues
- Excellent communication and interpersonal skills
- Demonstrated leadership skills including team building and problem solving
- Ability to organize a productive work flow and lead the team to meet departmental goals
Tools and Technology
- Personal Computer (desk top lap top tablet) required
- General office equipment (computer printer fax copy machine) required
- Microsoft Suite (Word Excel PowerPoint) required
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Customer Service
- Hospitality Experience
- Management Experience
- Mediation Experience
- Guest Services
- Merchandising
- Experience with Children
- Leadership Experience
- Mentoring
- Supervising Experience
- Neonatal Ventilator
About Company
Versiti’s mission is rooted in saving lives through blood donation, blood research, organ and tissue donation, diagnostic testing and more.
