Enterprise Intelligent Process Automation Specialist
Important Information
Location: Singapore
KEY FEATURES and accountabilities
Primary Responsibilities
- Lead and drive end-to end Intelligent Process Automation initiatives by leveraging a broad range of automation and AI capabilities from Robotics Chatbot Workflow to advanced AI and cognitive technologies
- Act as the key business representative facilitate communication between technical teams and non-technical stakeholders
- Partner with business stakeholders to identify shape and prioritise automation opportunities that simplify work improve ease of doing business and deliver measurable efficiency benefits
- Build maintain and prioritise automation pipeline translate use cases into clear business requirements and support solution design and delivery
- Work closely with business teams to define requirements map as-is and to-be processes manage expectations and drive adoption of automation solutions
- Collaborate with technology teams to design validate and implement solutions that meet business needs and align with governance standard
- Coordinate testing and readiness activities ensure smooth production transition and drive change management to enable effective adoption
- Support operational oversight for live automations ensuring transparent user updates and effective resolution of incidents or issues
- Oversee project timelines budgets and resource planning and allocation
- Manage project risks dependencies and inter-team coordination ensuring strong governance and proactive mitigation of issues
- Provide clear structured updates/ reports/ presentations to leadership and steering committees
- Support the overall governance and compliance for all automation initiatives
- Contribute to the banks vision of an intelligent bank by driving efficiency scalability and innovation through automation
Regulatory Responsibilities &/OR Risk Management
- Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity due care and diligence fair dealing (treating customers fairly) management of conflicts of interest competence and continuous development adequate risk management and compliance with applicable laws and regulations
Professional and Technical
- University degree or equivalent in Economics Finance Business Administration Computer Science Engineering or related discipline
- Strong knowledge of private banking business processes client lifecycle and control environments (preferred)
- Experience in process automation digital transformation business analysis or AI-enabled initiatives
- Understanding of automation and AI capabilities such as RPA workflow orchestration AI OCD/IDP and cognitive automation
- Ability to map as-is and to-be processes document business requirements and define user journeys
- Familiarity with project management practices including planning risk management governance and reporting
- Experience coordinating UAT business readiness and change management activities
About Encora
Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services Product Engineering & Application Modernization Data & Analytics Digital Experience & Design Services DevSecOps Cybersecurity Quality Engineering AI & LLM Engineering among others.
At Encora we hire professionals based solely on their skills and do not discriminate based on age disability religion gender sexual orientation socioeconomic status or nationality
Required Experience:
IC
Enterprise Intelligent Process Automation SpecialistImportant InformationLocation: SingaporeKEY FEATURES and accountabilities Primary Responsibilities Lead and drive end-to end Intelligent Process Automation initiatives by leveraging a broad range of automation and AI capabilities from Robotics Chat...
Enterprise Intelligent Process Automation Specialist
Important Information
Location: Singapore
KEY FEATURES and accountabilities
Primary Responsibilities
- Lead and drive end-to end Intelligent Process Automation initiatives by leveraging a broad range of automation and AI capabilities from Robotics Chatbot Workflow to advanced AI and cognitive technologies
- Act as the key business representative facilitate communication between technical teams and non-technical stakeholders
- Partner with business stakeholders to identify shape and prioritise automation opportunities that simplify work improve ease of doing business and deliver measurable efficiency benefits
- Build maintain and prioritise automation pipeline translate use cases into clear business requirements and support solution design and delivery
- Work closely with business teams to define requirements map as-is and to-be processes manage expectations and drive adoption of automation solutions
- Collaborate with technology teams to design validate and implement solutions that meet business needs and align with governance standard
- Coordinate testing and readiness activities ensure smooth production transition and drive change management to enable effective adoption
- Support operational oversight for live automations ensuring transparent user updates and effective resolution of incidents or issues
- Oversee project timelines budgets and resource planning and allocation
- Manage project risks dependencies and inter-team coordination ensuring strong governance and proactive mitigation of issues
- Provide clear structured updates/ reports/ presentations to leadership and steering committees
- Support the overall governance and compliance for all automation initiatives
- Contribute to the banks vision of an intelligent bank by driving efficiency scalability and innovation through automation
Regulatory Responsibilities &/OR Risk Management
- Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity due care and diligence fair dealing (treating customers fairly) management of conflicts of interest competence and continuous development adequate risk management and compliance with applicable laws and regulations
Professional and Technical
- University degree or equivalent in Economics Finance Business Administration Computer Science Engineering or related discipline
- Strong knowledge of private banking business processes client lifecycle and control environments (preferred)
- Experience in process automation digital transformation business analysis or AI-enabled initiatives
- Understanding of automation and AI capabilities such as RPA workflow orchestration AI OCD/IDP and cognitive automation
- Ability to map as-is and to-be processes document business requirements and define user journeys
- Familiarity with project management practices including planning risk management governance and reporting
- Experience coordinating UAT business readiness and change management activities
About Encora
Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services Product Engineering & Application Modernization Data & Analytics Digital Experience & Design Services DevSecOps Cybersecurity Quality Engineering AI & LLM Engineering among others.
At Encora we hire professionals based solely on their skills and do not discriminate based on age disability religion gender sexual orientation socioeconomic status or nationality
Required Experience:
IC
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