Specialist, Business Operations

To lead and assist in our relentless pursuit of efficiency and operational Excellence.

WHAT YOU DO:

Global Role (50% of responsibilities)

Get full and proper usage of existing systems and tools by GEOs and Operations

Introduce new processes to our operations in our pursuit of relentless efficiency

Receive and roll out new operating systems and related tools and provide meaningful feedback

Support the deployment and improvement of Global Business Operations strategy and efforts

Collaborate with other district regional and global resources to build consistency in all processes

Contribute to a global operational standard to create and protect the pursuit of a Best in Class operations

District Role

Take direction from Regional Manager Business Operations Process (RVP Region)

Coordinate with local management to identify opportunities to improve quality service trade compliance and profitability through the pursuit of efficiency and consistency

Produce expected results locally in line with Corporate standards through improved processes visibility to performance data governance and exception management

Identify and prioritize problem areas within business operations through communication with operational staff and via observation process mapping timing studies and other process analysis methods

Provide training for every employee in the art and application of the Fundamentals of Business Process through both teaching and mentoring

Monitor EXCEL standards and District Excellence metrics to and promote behaviors and processes to close  the performance gap between districts

Be involved and have knowledge and understanding in customer and external ISO Audits

Lead and ensure progress on corrective and preventative actions within your district

Work alongside the District Business Solutions (if applicable) to deliver reporting and automation to the field

Present improved data and analytics for internal business opportunity and external client value

Support the deployment and improvement of Global Business Operations strategy and efforts

Collaborate with other districts regional and global resources to build consistency in all processes

Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.

 Adhere to the companys 10 cultural attributes: Appearance Attitude Confidence Curiosity Excellence Integrity Pride Resolute Sense of Humor and Visionary.

Qualifications :

WHAT SKILLS AND QUALIFICATIONS YOU BRING TO US: 

Global Logistics industry experience

Software proficiency and understanding of Expeditors systems and procedures

Effective interpersonal skills including proven abilities to listen comprehend effectively communicate and concisely obtain positive results

Proactive and strong organizational skills English language proficiency

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time