Customer Support Rep

Claremore, OK - USA

Monthly Salary: Not Disclosed

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

Customer Support Rep

Pay: $20.00/hr
Location: Claremore OK 74017
Shift: Day Shift (Standard Business Hours)
Job Type: Temp-to-Hire
Job Order #: 123521

Position Overview

The Customer Support Rep serves as a key liaison between customers production and internal teams to ensure accurate scheduling smooth order flow and on-time delivery. This Customer Support Rep role supports production coordination materials planning and customer communication in a fast-paced manufacturing environment.

Required Experience & Skills

Minimum 3 years of scheduling experience in a manufacturing or production environment
Proficiency with ERP systems (Epicor preferred)
Strong skills in Microsoft Excel and Microsoft Office
Excellent written and verbal communication skills
Strong organizational and time-management abilities
Analytical mindset with attention to detail
Ability to work cross-functionally with multiple departments

Essential Duties & Responsibilities

Serve as primary point of contact for customers providing updates on order status and delivery schedules
Coordinate with engineering production quality and shipping teams to ensure on-time product delivery
Manage production scheduling and material readiness to maintain workflow efficiency
Monitor production control activities to balance quality cost and timelines
Track material movement throughout the production cycle to prevent delays
Optimize schedules and resource allocation to improve operational efficiency
Maintain accurate documentation related to customer orders and schedules
Support additional operational and customer service tasks as needed

This Customer Support Rep position is ideal for a detail-oriented professional with strong scheduling and ERP experience who enjoys working between customers and production teams to keep operations running smoothly.

If you are interested in this position click the Apply button above to submit your application. If your qualifications align with the requirements of the position a team member will contact you to schedule an interview.

Job Order # 123521

Stand-By Personnel Skilled Division