Chief Operational Officer (m|w|d) in Mainz
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Job Location:
Monthly Salary:
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
What You Can Expect in Your New Role
You lead our operations function drive business simplification and turn our strategy into concrete execution monitoring the impact.
Lead & steer: Strategic execution focus and handson operations leadership; establish & deliver ambitious operationsrelated KPIs
Operational Excellence: Simplify standardize and scale processes; drive Lean & continuous improvement
Transformation & Digitalization: Run large programs & improvement projects (digitalization harmonization efficiencies); roll out new systems/tools with strong change management
Automation & AI: With Business Technology (BT) identify real use cases prioritize and scale; steer regional tech investments
Governance & Quality: Ensure compliance quality productivity; measure and track impact
Group & international: Align with group standards establish local guidance; collaborate with international COO peers
Scale our SSC (Shared Services Centre): Bundle tasks shift activities define SLA/KPI with functional teams increase efficiency; orchestrate Region and SSC activities
Customer Experience (CX): Oversee key CX indicators and lead action plans to improve endtoend experience including strengthening our Client Services capabilities
Own the budget for operation function and regional digital projects
Partner closely with CEO Finance Risk HR IT/BT commercial team and all other regional functions as well as with global stakeholders
Qualifications :
What Sets You Apart
10 years of leadership in Operations/Transformation
Proven Operational Excellence/Lean background (ideally Lean Six Sigma certified)
Strong Operations & Quality expertise; largescale change/transformation track record
International experience in matrix/global setups
Datadriven clear communicator handson resilient
Background in Finance Banking Insurance or Private Equity is preferred
Fluent in German & English
At Coface we are fully committed to promoting equal opportunities and preventing discrimination. We warmly welcome applications from people of all ages genders sexual orientations religious beliefs skin colours and individuals with disabilities.
Additional Information :
Flexible working hours
30 days of annual leave plus Christmas Eve and New Years Eve off
Diverse and varied projects
Company pension scheme and an in-house daycare centre in Mainz
Comprehensive training catalogue with individual development plans plus tailored learning opportunities for continuous personal growth
Equipment for mobile/remote working
Various team and company events to support a healthy worklife balance
Open-space office concept with plenty of meeting and focus rooms
On-site cafeteria offering freshly prepared meals every day
Job bike programme regular health & wellbeing initiatives and access to EGYM Wellpass
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Google Docs
- Management Experience
- Copy Editing
- AP Style
- Content Development
- Journalism
- Team Management
- CorelDraw
- Leadership Experience
- Public Speaking
- Wordpress
- Writing Skills
About Company
Coface is a team of 4,500 people of 78 nationalities across nearly 60 countries, all sharing a corporate culture across the world. Together, we work towards one objective: facilitating trade by helping our 50,000 corporate clients develop their businesses.With 75 years of experience, ... View more
