Specialist, Benefits & Leaves

Santa Monica, CA - USA

Monthly Salary: Not Disclosed

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

SUPPORT BENEFITS ADMINISTRATION

Ensure that routine benefits and 401(k) administration tasks including invoice coding and billing are consistently completed on time.

Conduct regular audits of benefit enrollments across all vendors.

Process Qualified Medical Support Notices (QMNS) and administer COBRA in a timely manner.

Review and approve benefit life event changes and provide support during open enrollment.

Assist with responding to benefits- and leave-related questions and issues within the Zendesk customer service platform.

Support the implementation of system changes (e.g. testing updates configuring new features) identify recurring issues and collaborate with the Talent Systems team to resolve them.

SUPPORT LEAVE OF ABSENCE MANAGEMENT

Support leave of absence (LOA) management including LOA Americans with Disabilities Act (ADA) and workers compensation tracking and updates as well as light duty agreements.

Perform regular payroll and LOA payment audits.

Manage related Zendesk ticket assignment and categorization.

Oversee coordination between leave administration and benefits including direct pay and COBRA administration.

Assist the ADA Specialist and Talent Business Partners with LOA return-to-work processes.

EMPLOYEE EXPERIENCE & CROSS FUNCTIONAL COLLABORATION

Provide clear consistent and empathetic support to employees as they navigate benefits and leave processes.

Collaborate cross-functionally with Payroll Finance Talent Systems and other teams to ensure alignment and effective program delivery.

CONTRIBUTE TO PROCESS IMPROVEMENTS & PROJECTS

Identify opportunities to improve the efficiency and effectiveness of benefits and leave processes.

Recommend enhancements to tools templates and workflows.

Maintain accurate records and documentation related to benefits and leave processes.

Assist with a variety of tasks and projects which may include research preparing presentations and conducting audits.

Qualifications :

A minimum of a high school diploma or equivalent (GED) is required; a bachelors degree or equivalent work experience is strongly preferred.

1 years of experience providing high-quality customer service to ensure a premium experience for employees preferably in the benefits field.

Strong communication skills in various settings with the ability to adapt to different audiences and provide timely helpful information across the organization.

Strong organizational skills and close attention to detail while managing multiple tasks simultaneously.

Must be a proactive problem-solver and team player who is detail-oriented and flexible; a self-starter who requires minimal supervision and can respond to requests from multiple sources.

Ability to handle sensitive and confidential matters appropriately.

Proficiency in the Microsoft Office Suite (Excel Word PowerPoint).

A collaborative mindset and the ability to work effectively as part of a team.

Additional Information :

This position is open to U.S. citizens U.S. permanent residents or individuals who are currently authorized to work in the United States on a valid visa.

The base salary range for this position is $68000 - 102000 cash incentives. Actual salary offers may vary based on work experience. The base pay range is subject to change and may be modified.

Our current Benefits include:

Comprehensive Medical Dental and Vision Plans 401k Match Family Leave PTO & Paid Holiday Schedule Pet Legal and Life Insurance Tuition Reimbursement (Benefits listed may vary depending on the nature of your employment and/or work location)

Red Bull North America Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability veteran status age or any other classification protected by Federal state or local law. We will consider for employment all qualified Applicants including those with Criminal Histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.

Remote Work :

Employment Type :

Full-time

SUPPORT BENEFITS ADMINISTRATIONEnsure that routine benefits and 401(k) administration tasks including invoice coding and billing are consistently completed on time.Conduct regular audits of benefit enrollments across all vendors.Process Qualified Medical Support Notices (QMNS) and administer COBRA i...