Business Operations Coordinator

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $62868.00 - $72298.00

The Administration for Childrens Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child juvenile justice ACS oversees detention placement and programs for youth in the community.

The Division of Administration provides a wide range of support services throughout ACS to ensure all Divisions receive adequate and efficient support services to carry out their respective missions. The Division of Administration (Admin) employs approximately 463 public employees. Admin manages a Personnel Services (PS) Budget of approximately $29M and an Other Than Personnel Services (OTPS) Budget (OTPS) of $140M. It provides services including building maintenance real estate design construction management facilities and custodial services occupational safety and health operational support security transportation and print production.

The Office of the Chief Operating Officer (COO) provides high-level administrative and analytical operational support to the Division of Administration. The Office of the COO is responsible for supporting the development and implementation of short-term plans and long-term organizational strategies for the Division factoring in all projects and plans approved by the Deputy Commissioner. The Office manages the $75M Other Than Personnel Services (OTPS) Budget for all Divisional contracts and finances for the Division to effectively manage contracts and deliver operational goods and services.

Under direction of the Chief Operating Officer the Business Operations Analyst ensures accurate real-time tracking of personnel budgets overtime and staff movements across the COOs office and ACS Police operations. This role is critical to aligning workforce and financial resources generating actionable insights for decision-making and supporting compliance requirements for audits and reporting. The Analyst maintains current budget and staffing data communicates personnel changes to HR and Budget and develops dashboards and reports for executive briefings. The Analyst also provides backup to the Operations Coordinator & Data Manager on scheduling and data tracking.

Specific responsibilities include but are not limited to:

1. Overtime Tracking & Analysis
-Monitor overtime for COOs office and ACS Police.
-Identify trends risks or compliance concerns.
-Produce monthly overtime dashboards and narrative summaries.

2. Personnel Budget & Staff Movements
-Track vacancies hires separations and shifts.
-Notify HR and Budget of personnel changes in real time.
-Maintain up-to-date personnel budget files.
-Provide allocation and distribution reporting.

3. Forecasting & Budget Alignment
-Forecast personnel-related costs including overtime and temporary staffing.
-Support the Executive Director of Contracts & Financials with variance analysis.
-Contribute to quarterly and annual budget submissions.

4. Data Visualization & Reporting
-Design charts dashboards and visual reports highlighting staffing overtime and budget trends.
-Provide concise executive-ready reports for COO decision-making.

5. Collaboration & Backup
-Partner with the Operations Coordinator & Data Manager to ensure personnel and overtime data is included in briefings.
-Provide scheduling and data tracking backup as needed.

6. May be assigned to support special projects as needed.


ADDITIONAL INFORMATION:

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

TO APPLY:

- Please go to or for current NYC employees and search for Job ID # 766398.
- NO PHONE CALLS FAXES OR PERSONAL INQUIRIES PERMITTED.
- NOTE: ONLY CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED.

COMMUNITY COORDINATOR - 56058

Qualifications :

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to 1 or 2 above. However all candidates must have at least one year of experience as described in 1 above.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work :

No

Employment Type :

Full-time