Account Executive Installed Base
Share
Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Department:
Job Summary
As an Installed Base Account Executive your mission is to expand the footprint of IFS solutions within existing customer accounts. You will cultivate long-term partnerships ensuring customers derive maximum value from their investments while identifying opportunities for growth through renewals upselling and cross-selling. This is a customer-facing quota-carrying role focused on delivering measurable business outcomes and driving strategic account expansion.
KEY TASKS
Account Growth & Revenue Expansion
- Manage a portfolio of existing customer accounts consistently meeting or exceeding revenue and retention targets.
- Drive renewals and proactively identify opportunities to expand solution adoption through upsell and cross-sell initiatives.
- Develop and execute strategic account plans to increase customer satisfaction and grow account value.
Strategic Partnership & Customer Success
- Build strong relationships with key stakeholders across customer organisations.
- Appreciate customer goals challenges and industry dynamics to deliver tailored solutions that drive measurable impact.
- Serve as the primary contact for strategic discussions aligning IFS offerings with customer outcomes.
Industry Insight & Business Acumen
- Maintain a strong appreciation of customer industries technology landscapes and business priorities.
- Provide relevant insights benchmarks and recommendations to help customers maximise ROI from IFS solutions.
Opportunity Development & Forecasting
- Identify and qualify expansion opportunities within the installed base.
- Collaborate with internal teamsincluding Executive Leadership Presales Customer Success Professional Services and Solution Consultingto support account growth strategies.
- Ensure accurate forecasting and pipeline management using CRM tools.
Engagement & Retention
- Conduct regular business reviews and adoption sessions to reinforce value and drive solution utilisation.
- Monitor market trends and competitor activity to refine account strategies.
- Participate in customer events webinars and user groups to deepen engagement and strengthen relationships.
Sales Excellence
- Apply disciplined account management practices aligned with IFS sales methodologies.
- Work cross-functionally to deliver seamless customer experiences and maximise account potential.
- Continuously enhance product knowledge and consultative selling capabilities.
- Engage in value-based selling that connects IFS solutions to customer business outcomes.
Qualifications :
- Demonstrated success in account management customer success or sales roles focused on existing accounts.
- Familiarity with enterprise software or technology solutions with a commitment to deepening product expertise.
- Strong communication presentation and relationship-building skills across all organisational levels.
- Ability to manage multiple priorities in a dynamic customer-centric environment.
- Proven history of achieving retention and revenue growth targets.
- Appreciation for structured sales processes including cadence forecasting and reporting.
Additional Information :
We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles while also valuing inclusive workplace experiences. By fostering a sense of community we drive innovation strengthen connections and nurture belonging. Our commitment ensures you can work in a way that suits you best while also engaging with colleagues to share ideas and build meaningful relationships.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Business Development
- Customer Service
- Revenue Growth
- ABC Analysis
- Account Management
- Communication
- CRM
- Excel
- Salesforce
- PMP
- Customer Relationships
- Business Relationships
- Sales Goals
- Sales Process
- CPA
About Company
We are growing! At IFS we are constantly growing to deliver award-winning solutions to hundreds of partners and thousands of customers worldwide! We help companies who want to be their best when it matters most at their #momentofservice. Visit https://ifs.link/IzM0px to find out mo ... View more
