Bell Services Intern

What youll do...

We are looking for a Bell Services Intern to join the SLS Barcelona team. Under the guidance of the Front Office Manager you will be responsible for providing a positive first and last impression to guests as they arrive and leave the hotel assisting with their luggage and valet parking as well as other requests as needed upon arrival and departure.  

You will: 

• Greet arriving guests warmly and escort them to their rooms while assisting with luggage. 

• Provide incoming guests with key hotel information (storage restaurant hours events emergency exits) en route to their room. 

• Orient guests in their rooms on telephone use room charging HVAC laundry keycards and room directory. 

• Manage all valet parking needs including safe vehicle handling and prompt retrieval. 

• Assist with check-out luggage collection and transport coordination. 

• Offer general hotel and local information/directions when Front Desk is unavailable. 

• Maintain a visible welcoming presence in the lobby as a brand ambassador. 

• Promote hotel facilities functions and resort activities to enhance guest experience. 

• Keep lobby valet and bell areas neat clean and organized for guests and colleagues. 

• Support Front Office team by responding promptly to guest requests and coordinating as needed. 

Qualifications :

What we are looking for... 

• Youre studying a bachelors or masters degree in hospitality or a related field. 

• You have the possibility to sign an agreement with your school for a period of preferably 4-6 months. 

• You have proficient knowledge of computer systems such as Microsoft Word Excel & Outlook. 

• You hold a valid B driving license. 

• Ability to multitask work in a fast-paced environment and maintain high-level attention to detail. 

• Excellent verbal communication skills. Fluent in Spanish and English; additional languages highly valuable. 

• Proactive positive energetic empathetic team player with a passion for hospitality. 

• Previous customer service experience or interest in upscale/luxury hotels is a plus. 

• You make people feel good your team guests and colleagues alike and make a positive impact. 

• You understand and embrace SLS brand values learn quickly and adapt to our unique culture. 

• You are humble open to ideas leave your ego at the door and help get things done. 

• Youre up for doing things differently trying (almost) everything once and joining a team that works hard supports each other and has fun. 

Additional Information :

Whats in it for you... 

• The opportunity to join an innovative fast-growing international group committed to building not just new hotels but a global luxury brand. 

• The chance to challenge the norm and thrive in a creative rewarding environment as the first and last touchpoint for guests. 

• Become part of a passionate team dedicated to delivering exceptional hospitality mastering hands-on service skills and exploring upscale hotel operations every day. 

Remote Work :

No

Employment Type :

Intern