Customer Service Operations Internship (12 months) – Apply your STEM skills to realworld service operations
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Description
Agilent inspires and supports discoveries that advance the quality of life. We provide life science diagnostic and applied market laboratories worldwide with instruments services consumables applications and expertise. Agilent enables customers to gain the answers and insights they seek - so they can do what they do best: improve the world around us. Information about Agilent is available at .
About this internship:
Are you a STEM student curious about how a global scientific leader keeps thousands of laboratories running every day Join our EMEAI Service Contact Center in Barcelona and learn how we coordinate and deliver technical service across the region.
This internship is ideal for students who want to apply scientific or engineering knowledge in an operational customerfocused environment.
What You Will Do:
As aCustomer Service Operations Intern you will support the daily coordination of service for Agilent customers:
Assist with scheduling installations maintenance and repairs with Field Service Engineers and internal teams.
Support daytoday planning across multiple countries balancing changing priorities and realtime requests.
Learn how operational decisions impact customer satisfaction and service quality.
Strengthen organizational and multitasking skills while working within defined processes.
Contribute to light project coordination (tracking progress risks and updates).
Develop professional communication skills through interaction with engineers customers and crossfunctional teams.
What Youll Be Exposed To
Youll gain a 360 understanding of Agilents service ecosystem including:
Agilents scientific markets (life sciences diagnostics chemical analysis pharma and more)
Our full service portfoliofrom installations to repairs and service contracts
Collaboration with Field Service Engineers Technical Support Sales Planning and Service Business Managers
Career paths such as service coordination field engineering customer operations logistics and technical support
Qualifications
Who were looking for:
Academic Background
Currently pursuing a STEM degree (Life Sciences Chemistry Biology Biotech Physics Engineering etc.).
Business students may apply only if they have a previous STEM degree as technical understanding is essential for the role.
Ideally in the final 12 years of studies.
Skills & Attributes
Highly organized proactive and eager to learn
Strong communication and teamwork skills
Comfortable in dynamic fast-paced environments
Problem-solving mindset and attention to detail
Proficient with Microsoft Office (Excel PowerPoint Outlook)
Excellent English; Spanish or other European languages are a plus
Important: A university training agreement for the complete duration is required to pursue this internship. Please confirm your eligibility with your university before applying.
Additional Details
This job has a full time weekly schedule.Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other protected categories under all applicable laws.Travel Required:
NoShift:
DayDuration:
9-12 MonthsJob Function:
GeneralRequired Experience:
Intern
Key Skills
About Company
We are a global leader in laboratory technologies, we support scientists in 110 countries in cutting-edge life science research, patient diagnostics and their efforts to ensure the safety of water, food and pharmaceuticals.
