Patient Safety & Quality Improvement Specialist

Union: Non-Union
Number of vacancies: 1
New or Replacement Position: Replacement
Site: Princess Margaret Cancer Centre
Department: Quality Safety and Clinical Adoption
Reports to: Manager
Salary Range: $45.74 - $68.62 per hour
Hours: 37.5 hours per week
Status: Temporary Full-Time
Closing Date: February 12 2026

Position Summary

University Health Network (UHN) is looking for an experienced professional to fill the key role of Patient Safety & Quality Improvement Specialist in our Quality Safety & Clinical Adoption Department.

University Health Network (UHN) aims to improve patient experiences and outcomes by collectively designing implementing and evaluating the safest and highest quality systems and care.

As member of the UHN Quality Safety & Clinical Adoption team the Patient Safety and Quality Improvement Specialist will be the ambassador for patient safety and quality improvement and will be the pivotal lead for the following accountabilities.

Duties

• Advance patient safety and quality in the organization through consultation and education on quality methods and patient safety to the organization through knowledge of clinical best practices legislative requirements and policies related to quality and patient safety.
• Ensure safety culture and systems thinking is integrated into all quality and safety processes.
• Manage the initiation planning execution and sustainability of projects and initiatives designed to promote patient safety and quality improvement on a corporate-wide program-wide and local patient care unit scale using improvement science High Reliability Organization principles and a Whole System Quality approach.
• Manage patient safety events through investigation engaging interprofessional teams facilitating case reviews and providing continuous organizational learning using the Canadian Incident Analysis Framework.
• Assist in the co-development and analysis of quality-related performance indicators to monitor organizational program and/or unit level performance to ensure alignment with strategic direction.
• Lead and support the implementation of UHNs Quality and Safety Strategic Plan.
• Collaborate closely with leaders / committees with oversight on quality and safety.
• Develop and deliver patient safety and quality improvement related curriculum to employees physicians learners and volunteers.
• Provide leadership guidance and planning for quality and patient safety initiatives through advocating for clinical standardization through quality improvement initiatives and document preparation

Qualifications :

• Completed or in the process of completing a Masters degree in Quality Improvement Patient Safety or Health Quality or equivalent required. 
• Being a member of a regulated healthcare professional is strongly preferred.
• Minimum of 6-8 years practical and related experience in the healthcare field.
• Experience in quality improvement and patient safety methods (e.g. root cause analysis high reliability Whole System Quality model for improvement Canadian Incident Analysis framework) change management patient safety related legislation and standards (e.g. QCIPA and Accreditation Canada ROPs) and leading Patient Safety & Quality Improvement initiatives within healthcare is required.
• Experience collaborating with physicians healthcare leaders and other healthcare professionals is required.
• Demonstrated experience in facilitating a major change initiative in a healthcare environment.
• Demonstrated change management skills (consulting negotiating influencing).
• Demonstrated ability to handle multiple competing priorities in a deadline-driven environment.
• Analytical ability with excellent attention to detail.
• Excellent verbal and written communication and presentation skills.
• Experience in use of Microsoft Office applications required.
• Knowledge of hospital organizational structure and processes preferred.
• Experience with collecting and analysing quantitative and qualitative data is an asset.
• Previous experience with Epic preferred.
• Experience in Project management (project planning implementation evaluation sustainment) an asset

Additional Information :

Why join UHN

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world UHN offers a wide range of benefits programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor allowing you to find value where it matters most to you now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel restaurants parking phone plans auto insurance discounts on-site gyms etc.)

Current UHN employees must have successfully completed their probationary period have a good employee record along with satisfactory attendance in accordance with UHNs attendance management program to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading inaccurate or incorrect UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest however only those selected for further consideration will be contacted.

Remote Work :

No

Employment Type :

Contract