Channel Deal Desk Specialist Team Lead

The Channel Deal Desk team is dedicated to optimizing and safeguarding the commercial integrity of partner-sourced deals across the organization. The primary objective is to ensure all deals are efficiently structured swiftly approved and fully compliant with internal policies and external regulations through a centralized process. This role provides comprehensive sales administration support to Channel Managers for all partner-sourced and channel-managed opportunities. This role will also cover support for other Global GTM opportunities in addition to the Channel within Deal Desk.

Key Responsibilities 

• Responsible for the management of a team of Channel Deal Desk specialists. 

• Assist in preparing and submitting Deal Approval Requests (DARs) for proposals and contracts. 

• Ensure all required documentation (contracts pricing provisioning requests) is complete and attached to the Business Opportunity (BO) in the CRM. 

• Monitor deal progress through the Deal Approval System escalating delays or missing inputs to Regional Channel Leaders. 

• Apply compliance standards such as SOX and ASC 606 in deal documentation. 

• Support the automated approval routing process by validating conditions (e.g. geography license type discount thresholds). 

• Collaborate with partner leadership sales finance legal and product teams to gather inputs for non-standard deal structures. 

• Maintain SLA awareness and ensure deals are processed within expected timelines. 

• Track and report on deal desk metrics such as approval turnaround times and volume of deal types (add-ons call-offs proposals contracts). 

• Share insights and reports with Channel Leadership. 

• The candidate is expected to cover the business hours of the supported region.

Qualifications & Skills 

• Management/team leading experience 

• Strong understanding of channel sales processes and compliance requirements. 

• Familiarity with CRM systems and deal approval workflows. 

• Excellent attention to detail and organizational skills. 

• Ability to collaborate across multiple teams (sales finance legal product). 

• Knowledge of compliance standards (SOX ASC 606) is a plus. 

Qualifications :

Required Experience 

• Bachelors degree in Business Finance or related field. 

• 3 years of experience in sales operations deal desk or channel management. 

• Proven experience working with CRM systems and approval workflows. 

• Strong understanding of compliance standards and commercial policies. 

• Excellent communication and stakeholder management skills. 

Preferred Qualifications 

• Experience in a global or offshore deal desk environment. 

• Knowledge of SOX and ASC 606 compliance standards. 

• Advanced proficiency in Microsoft Excel and reporting tools. 

• Ability to work under pressure and meet tight deadlines. 

• Strong analytical and problem-solving skills. 

Additional Information :

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles while also valuing inclusive workplace experiences. By fostering a sense of community we drive innovation strengthen connections and nurture belonging. Our commitment ensures you can work in a way that suits you best while also engaging with colleagues to share ideas and build meaningful relationships.

Remote Work :

No

Employment Type :

Full-time