Tarmac Driver Supervisor

Newark, DE - USA

Monthly Salary: Not Disclosed

Posted on: 21 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

The Tarmac Driver Supervisor directly oversees the activities within the assigned operational services work team ensuring productivity levels and customer service requirements are being met and that employees are complying with all safety quality and compliance standards established by the company by clients and by regulatory authorities. 24/7 operation.

Pay: $31.20 per hour.

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary basedon applicants experience skills abilities geographic location and alignment with market data.

Benefits: ABM offers a comprehensive benefits package. For information about ABMs benefits visitABM Employee Benefits Staff & Management

Responsibilities

Establish and maintain strong client relationships with a positive customer service orientation.
Serve as main point-of-contact for client liaisons meeting regularly to confirm quality standards are met and service issues are promptly resolved.
Provide leadership and support while being available for emergency and off-hour support.
Promote strong safety culture and work environment. Train staff to utilize Personal Protective Equipment (PPE) and follow safe movement practices.
Plan and assign work schedules to ensure service delivery expectations are achieved.
Ensure timely responses to client-reported emergency cleaning situations.
Train staff on building and property security protocols at each assigned client location.
Train staff on ABM standard cleaning methods and any non-standard cleaning protocols contracted for specific clients.
Train staff to ensure cleaning supplies/chemicals are appropriately utilized and properly stored whether in a standard or green-cleaning environment. Maintain SDS sheet and OSHA requirements.
Train staff on safe operation of all cleaning equipment (buffers scrubbers etc.).
Train and manage Site Driver staff.
Ensure Driver uniform compliance Must be reasonable well-groomed and in complete uniform which includes identification at all times.
Continuously monitor employee timekeeping entries looking for adherence to assigned work schedules and company policy.
Look for opportunities to increase revenue by providing additional billable project work to new clients and/or existing base of clients.
Arrange for staff substitutions or personally perform work where employee absences could impact timely completion of contracted work

Qualifications

At least 2 years of experience supervising employees.
Experience with airport operations/airline industry is a big plus.
Experience effectively managing teams: solid staff retention counseling and developing team members etc.
MS Office (Outlook Word Excel) proficiency required.
Valid Drivers License and satisfactory driving record is required.
Ability to operate/drive vehicles on the airport tarmac is required.
Proven ability to handle confidential information with discretion.
Detail-oriented with a high level of accuracy.
Strong organizational multi-tasking and prioritization skills.
Excellent interpersonal and communication skills including ability to give effective presentations to small and large groups.
Resourceful team player with a positive outlook and approachable demeanor.
High School Diploma or GED (Required).

Required Experience:

Manager

Description The Tarmac Driver Supervisor directly oversees the activities within the assigned operational services work team ensuring productivity levels and customer service requirements are being met and that employees are complying with all safety quality and compliance standards established by t...