Senior Manager, Provider Success (ACO)
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Job Location:
New York City, NY - USA
Monthly Salary:
$ 155000 - 190000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
About Stellar Health:
Historically US Healthcare has relied on a fee-for-service reimbursement system where providers are paid based on the quantity of patient visits and procedures rather than the quality of health outcomes.
At Stellar Health we help primary care providers put patient health first. Our platform - a mix of technology people and analytics - supports providers at the point of care delivering real-time patient information activating practice staff and empowering providers and care teams with incentives that reward the work they are already doing to keep patients healthy. Using the Stellar App our web-based point-of-care tool; practices receive a simple checklist of recommended actions that support the best quality care. Providers and care teams are then paid monthly for each action they complete and Payors save money in reduced healthcare costs along the way.
Stellar is a US-based Health-tech backed by Top VCs (General Atlantic Point72 & Primary Venture Partners) with an established product & proven operating model. Weve shown that we make a real difference for physician practices and their patients.
Aboutshaco (Stellar Healths ACO):
shaco is a new rapidly evolving business line within Stellar Health. We are leveraging Stellars proven technology and operating model to flip the script on the traditional ACO market. While traditional ACOs force providers to wait 1218 months for complex shared savings calculations shaco rewards clinical excellence with immediate transparent monthly payments.
Watch the shaco difference in action here
We are 50 medical practices 750 providers and 60000 lives strongand growing fast.
About the Position:
We are seeking a Senior Manager of Provider Successwho thrives in a high-performance scrappy environment.
This is a unique opportunity to join a startup within a startup. While you wont be starting from zero - you will have access to Stellars established best practices resources and technology - you will be tasked with applying them in new ways. The playbook for this business line is still being written and we need someone with the grit to write it while executing at a high level.
This role requires a builders mindset. You will be responsible for driving results in a complex at-risk environment building deep relationships with executive leaders and utilizing data to tell the story of value-based care performance.
What Youll Do:
- Own the Performance Strategy: You will be the central driver for your portfolios success. You will be accountable for meeting medical group performance targets (chronic condition capture quality performance and total cost of care) by developing and overseeing the execution of strategic data-driven action plans.
- Executive Storytelling & Influence: You will move beyond simple reporting. Partnering with our MedEcon teams you will analyze complex performance data to generate strategic insights. You will present these narratives to C-suite executives at Medical Groups influencing them to drive transformation and close performance gaps.
- High-Stakes Relationship Management: You will serve as the trusted partner and primary point of escalation for your providers and their leadership teams. You must be able to navigate complex conversations resolve barriers to performance and ensure providers fully understand the financial implications of their contracts.
- Operational Scalability & Design: You will identify where our current workflows need to evolve to support the specific needs of the ACO business. You will partner with internal teams to build new processes that allow us to scale this business line efficiently.
- Team Leadership: You will directly manage and mentor a team member providing the coaching necessary to succeed in a high-workload fast-paced environment. You will ensure the team is equipped to execute day-to-day operations while keeping an eye on the bigger strategic picture.
- Clinical Program Implementation: Build strong partnerships with internal stakeholders (Product Operations MedEcon) to implement clinical programs designed to address the total cost of care through the Stellar model.
As Senior Manager Provider Success you should have:
- Experience in the Arena: 7-8 years of relevant performance delivery experience in a healthcare setting
- Resilience & Adaptability: You are comfortable working in the gray. You understand that a new business line means shifting priorities high expectations and the need to be resourceful. You dont just identify problems; you build the solutions.
- Data Fluency: You have excellent data analysis skills (Excel BI tools) and more importantly the ability to translate data into actionable business intelligence for external stakeholders.
- Management Experience: 3 years of direct people management. You have a track record of motivating high-performing teams and driving professional development.
- Executive Presence: Exceptional communication skills with the ability to build immediate trust across all levels from front-desk users to executive teams of large health systems.
- Willingness to Travel: You are willing to travel on occasion to medical groups (up to 25% of the time).
Why Join shaco
This role is for the person who wants to combine the stability of a successful healthtech company with the energy and impact of a new venture. If you are looking for a role where you can simply follow a checklist this isnt it. But if you want to be a key architect in how we scale our risk business and prove that providers can be rewarded fairly for value-based care we want to hear from you.
Pay:
The salary range for this role is$155000 - $190000 an annual performance based bonus.Where a new hire falls within this range will be based on their individual skills and experience and how these competencies compare across other employees in the same role. Stellars bands are designed to allow for individual compensation growth within the role. As such new hires typically start at the lower end of the range. Stellar rewards performance and outcomes - should you join the company you will have the opportunity to grow your salary over time.
Perks & Benefits:
Stellar offers a carefully curated selection of wellness benefits and perks to our employees:
- Medical Dental and Vision Benefits
- Flexible PTO
- Universal Paid Family Leave
- Company sponsored One Medical memberships and Citibike memberships
- Medical Travel Benefits
- A monthly wellness stipend that gives employees the freedom to choose where they spend their cash whether it be on wellness pet care childcare WFH items or charitable donations
- Stock Options & a 401k matching program
- Career development opportunities like Manager Training coaching and an internal mobility program
- A broad calendar of company sponsored social events that for our in-office and remote employees
Diversity is the key to our success.Stellar Health is an equal opportunity employer and we are open to all qualified applicants regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or expression veteran status or any other legally protected status.
We believe that diverse teams -and the different identities cultures and life experiences our team members bring to the table- enable us to create amazing products find creative solutions to interesting problems and build an inclusive working environment.
Stellar Health Employment Privacy Notice
At Stellar Health your privacy and security as a job seeker is a priority no matter where you are in the interview process. As recruiting scams have become more prevalent please take note of the following practices to ensure the legitimacy of any interaction with our team.
- Please note that any communication from our recruiters and hiring managers at Stellar Health about a job opportunity will only be made by a Stellar Health employee with an @ email address.
- Stellar Health does not utilize third-party agencies for recruitment services and does not conduct text message or chat-based interviews. Any other email addresses agencies or forums may be phishing scams designed to obtain your personal information.
- We will not ask you to provide personal or financial information including but not limited to your social security number online account passwords credit card numbers passport information and other related banking information until we begin onboarding activities which will be coordinated by a member of the Stellar Health People Ops Team with an @ email address.
If you are ever unsure whether you are in contact with a legitimate Stellar Health teammate please contact If you believe youve been a victim of a phishing attack please mark the communication as spam and immediately report it by contacting the U.S. Federal Trade Commission.
Required Experience:
Senior Manager
Key Skills
- Program Management
- FDA Regulations
- Management Experience
- Facilities Management
- Clinical Development
- Data Management
- Quality Systems
- Project Management
- Research & Development
- GLP
- Budgeting
- Leadership Experience
About Company
Stellar Health is empowering providers and practice staff to deliver high-quality care through real-time notifications and meaningful incentives.
