Assistant Manager, Operational Risk
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Position Responsibilities:
Operational Risk Governance
- Update and administer operational risk management policies processes and systems to ensure compliance with the Enterprise/Operational Risk Management framework
- Focus on key risk domains Third-Party and Outsourcing Risks Technology Risk Information Security Risk and Business Continuity
Resilience Risk Identification Reporting
- Collaborate with business units to identify assess and report operational risk exposures ensuring risks are managed within defined tolerances
- Provide local support for Singapore risk committees Facilitate development of remedial plans when risk exposures exceed or approach tolerance levels Program Implementation
- Monitoring Work closely with Asia Risk Management and assist the AVP/Director in overseeing the operational risk management program to ensure ongoing effectiveness.
- Manage IT Security and Cybersecurity risk assessments ensuring compliance with global security standards and regulatory requirements.
- Support Business Continuity Management (BCM) efforts in overseeing resilience planning conducting periodic tests and ensuring readiness for operational disruptions.
- Provide effective third-party risk monitoring and assess third-party relationships to identify evaluate and mitigate potential risks including financial operational compliance and reputational risks.
- Support key activities such as quarterly audit learnings risk and control assessments incident management/reporting and scenario analysis.
Risk Culture Training
- Assist in developing and delivering communication and education initiatives to foster a strong risk-aware culture across MLS.
- Ensure employees officers and agents understand and comply with operational risk policies through regular risk coordinator briefings and training sessions.
Qualifications
- Bachelors degree in Business (Risk Management) Finance Business Administration or related discipline
- Minimum 5 years of experience in operational risk management within financial services
- Strong knowledge of risk frameworks regulatory requirements and governance practices relating to information security and business continuity management
- Proven experience in managing risks associated with third-party relationships is highly preferred
- Excellent analytical communication and stakeholder engagement skills
- Strategic and critical thinking with attention to detail
- Ability to influence and collaborate across functions
- Strong organizational and project management capabilities
- Proactive and adaptable in a dynamic environment
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Working Arrangement
Required Experience:
Manager
Key Skills
- Computer Science
- Operational Risk Management
- Risk Management
- Six Sigma
- Continuous Improvement
- Lean
- Process Improvement
- Pricing
- Customer Support
- Alteryx
- Kaizen
- Project Management Lifecycle
About Company
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
