Patient Ambassador (Full Time)
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Job Location:
Johnson, TN - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
- We are hiring immediately for a full time PATIENT AMBASSADOR position.
- Location: Ballad Health Johnson City Medical Center - 400 North State of Franklin Road Johnson City Tennessee 37604. Note: online applications accepted only.
- Schedule: Full time; Days and hours may vary. More details upon interview.
- Requirement: Prior patient ambassador experience is preferred.
- Perks: Opportunity for growth!
- Additional Info: This position is contingent upon the candidate clearing both a criminal background check and a drug screening after receipt of an offer (nicotine testing is not included/required).
- Note: Phone interviews will be conducted.
- Point of contact: Stephanie Suthers .
- Fixed Pay Rate: $18.00 per hour.
Make a difference in the lives of people your community and yourself. At Crothall Healthcare a Compass Healthcare company youll join a culture built on caring for people and creating a true sense of belonging. Our careers are filled with purpose and empower you to transform healthcare experiences while building lasting relationships.
Crothall provides specialized high-quality innovative support services exclusively to the healthcare industry. As the market leader in Environmental Services (EVS) we support nearly 1300 accounts many of which are ranked among the nations top hospitals. With nearly 30000 team members we hold ourselves to high standards of detail safety and excellence. We empower and uplift each other by working together take responsibility for doing the right thing and believe there is no limit to our potential when we grow together across Environmental Services Patient Transportation Patient Observation Facilities Management Healthcare Technology Solutions Ambulatory Services and Sterile Processing.
Job Summary
Summary:As a Patient Ambassador you will serve as the primary representative of the Patient Experience Team for your respective unit. You are primarily responsible for successfully completing all assigned patient interviews and new admission visits.
Essential Duties and Responsibilities:
- Conducts new admission visits to all assigned units within timeframe established by unit leadership and patient experience leadership.
- Ensures that all employees demonstrate an aggressive hospitality (respect) orientation toward customers and clients.
- Supports client satisfaction at a level that ensures account retention.
- Promotes client awareness of the Patient Experience Program.
- Assists in customizing programs to meet each accounts unique needs as required.
- Assists in developing and/or monitoring a department/unit patient satisfaction action plan and reporting to clients as needed.
- Assists in effective employee relations programs at unit site.
- Encourages employee creativity and innovation.
- Provides recognition for employee when programs are implemented with success.
- Completes housekeeping tasks when requested by customer or patients.
- Resolves housekeeping issues that do not meet standards and ensures housekeeping tasks are followed up on and completed in a timely matter.
- Performs other duties as assigned.
Qualifications:
- Possess a thorough knowledge of office procedures and contract administration.
- Ability to use working knowledge of the environment to meet established goals and objectives.
- Fiscal and budgetary skills.
BENEFITS FOR OUR TEAM MEMBERS
- Full-time and part-time positionsare offered the following benefits: Retirement Plan Associate Shopping Program Health and Wellness Programs Discount Marketplace Identify Theft Protection Pet Insurance and other voluntary benefits including Critical Illness Insurance Accident Insurance Hospital Indemnity Insurance Legal Services and Choice Auto and Home Program
- Full-time positions also offerthe following benefits to associates: Medical Dental Vision Life Insurance/AD Disability Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal state and local laws.For positions in Washington State Maryland or to be performed Remotely click here or copy/paste the link below for paid time off benefits information.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable : this job post is not necessarily an exhaustive list of all essential responsibilities skills tasks or requirements associated with this position. While this is intended to be an accurate reflection of the position posted the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled they may still be considered for future opportunities and are always welcome to reapply.
Crothall maintains a drug-free workplace.
Key Skills
- Abinitio
- Administration And Accounting
- Android
- Bid Management
- Inventory Management
- Embedded C
About Company
As the leading foodservice and support services company, Compass Group North America is a family of companies building experiences for all of our customers.
