Specialist, Customer Enablement

About the Role

Entegris is seeking a CustomerEnablementSpecialist in Chaska MN to join our North AmericaCommercial this role you willbe responsible forincreasingRevenue andCustomer Satisfactionin Entegris House Account Segment.This will beaccomplishedthrough diligent focus on resolving difficultand complexCustomer problemsand driving for higherefficiency with internal processes.

WhatYoullDo

• Interface withassignedHouse Account Customersfor mature product lines and reoccurring Revenue

• Lead House Account inquiries through the Sales process and win potential Opportunities

• Use Solution Selling techniques to enhance and expand Entegris product offering beyond House Accountsinitialinquiries to grow Revenue

• Lead internal actions to resolveHouse Account Customerissues

• Monitor purchase history via SAP or Power Bi toidentifyadditionalsale opportunities and House Accounts that should be assigned to sales

• Provide up to date andaccurateforecasts for assigned accounts

• Provide annual or as needed Pricing updates to North American House Accounts

• Partner with Finance and other related functions for escalation resolution of Accounts Receivables

• Support Customer Enablement team with Priority and Allocation tasksto ensure highest levels of Customer Satisfactionper CXI metric

• Collaborate cross functionally and across divisions to track and drive improvements in on-time shipments

• Ensure Quality and PCNs are communicated correctly with Customer and stay on schedule

• Continually build strongCustomer relationships thatprovidekey insights into the business

• Performadditionaltasks as needed to support team and organizational goals.

What We Seek

• Education: B.S. degree in Business or related field (or equivalent experience).

• Experience: Minimum of2years inSales

• Skills:proficiencyin MS Office;strong communicationand problem-solvingskills;

Success Metrics

• High customer satisfactionas measured by Entegris CXI score.

• Effective resolution of customer issues.

• Continuous improvement and innovation inCustomerEnablementpractices.

• Strong teamwork and collaboration across departments.

WHY WORK AT ENTEGRIS

Lead. Inspire. Innovate. Define Your Future.

Not everyone who works for a global company shares the same background experiences and perspectives. We leverage the differences of our employees to bring new ideas to the table. Every employee throughout the company is encouraged to share input on projects and initiatives. Our decision-making process is truly a collaborative effort as we realize there are leaders at every level of the organization. We put our values at the core of how we operate as an organization not just when its convenient but in a lasting and meaningful way. We want the time and energy you spend here to have a positive impact on your life inside and outside of the office.

WHAT WE OFFER

Our total rewards package goes above and beyond just a paycheck. Whether youre looking to build your career improve your health or protect your wealth we offer generous benefits to help you achieve your goals.

Compensation: $90000 - $95000 per year range with actual pay dependent on candidate overall skills for the role

Annual bonus eligibility

Progressive paid time off policy that empowers you to take the time you need to recharge

Generous 401(K) plan with an impressive employer match with no delayed vesting

Excellent health dental and vision insurance packages to fit your needs

Education assistance to support your learning journey

A values-driven culture with colleagues that rally around People Accountability Creativity and Excellence

Entegris does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Entegris immigration sponsorship (e.g. H1B TN STEM OPT etc.) now or in the future.

At Entegris we are committed to providing equal opportunity to all employees and applicants. Our policy is to recruit hire train and reward employees for their individual abilities achievements and experience without regard to race color religion sexual orientation age national origin disability marital or military status.

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