Retention Specialist Academic Advisor

Pullman, WA - USA

Monthly Salary: $ 4065 - 5500

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

Online applications must be received before 11:59pm on:

February 11 2026

If a date is not listed above review the Applicant Instructions below for more details.

Available Title(s):

1481-YNADMINPRO - Student Services Coordinator/Advisor 1 1482-YNADMINPRO - Student Services Coordinator/Advisor 2

Business Title:

Retention Specialist / Academic Advisor

Employee Type:

Admin. Professional () (Fixed Term)

Position Details:

The Opportunity:

This position will serve as an Academic Advisor/Retention Specialist for the Office of Access and Opportunity working for the TRIO Program. The TRIO Student Support Services Disability (SSSD) is a new federally funded program on a 5-year renewable grant cycle with the goal to recruit and support first-generation low-income or students with a documented disability.

Summary of Duties:

This position will advance Pullmans commitment to supporting first-generation low-income and students with disabilities at Washington State University as outlined by the federally funded TRIO SSS grant. Under the direction of theTRIOSSSDDirector the Academic Advisor/Retention Specialist is responsible for implementing systems and methods for student programs and services advising students in an effort to increase retention academic achievement and graduation rates.

In this role the Advisor will develop individual academic plans maintain case notes and records of meetings; coordinate tutoring and instruct class; assist the Director in preparing comprehensive reports pertaining to program goals achievements and evaluations; update and maintain related database; assist with outreach and retention activities; prepare university policy & procedures manuals; develop and participate in student workshops; functions as a liaison with university faculty supervisors and internal and external constituents; monitor and evaluate student services and operational effectiveness and initiate changes required for improvement; serve on committees and participate in professional development opportunities.

This position will also utilize working knowledge of policies principles programming and high impact practices. This position in alignment with institutional goals will aim to offer a transformative and highly engaged educational experience for program participants. The successful candidate will share the vision to address changing social educational demographics and career futures that influence service delivery and program impact for students.

Additional Information:

This is a full time (100% FTE) temporary position. This position is overtime eligible.

Temporary End Date:

This is a temporary position expected to end in September 2030. Renewal is dependent on the need for extension and/or if additional funding is secured to extend employment.

Monthly Salary:

$4065.00 - $5500.00 Commensurate with experience and qualifications.

In accordance with RCW 49.58.110 the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidates current experience education skills and abilities related to the position.

Benefits:

WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical dental life and disability insurance package for employees and dependents; retirement; deferred compensation optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation.

Required Qualifications

Student Services Coordinator/Advisor 1:

Positions require a Bachelors degree and two (2) years of professional work experience in student services or related education/experience. A Masters degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a yearforyear basis.

Student Services Coordinator/Advisor 2:

Positions require a Bachelors degree and three (3) years of professional work experience in student services or related education/experience. Experience leading or directing the work of others. A Masters degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a yearforyear basis.

Additional Requirements (all levels):

Ability to exercise professional judgment and leadership; work independently in multiple roles.
Ability to interface with various key stakeholders.
Strong interpersonal skills and the ability to work collaboratively in a team environment.
Ability to work under pressure of time and deadlines.
Evidence of excellent oral and written communication skills.
Experience in using computer programs (e.g. MS Office) email teams.
Willingness to travel for programmatic and professional development purposes.
Willingness to work a flexible schedule including evening and weekend hours on an occasional basis.
Strong problem solving crisis management crisis resolution and listening skills.
Successful background check required.

Preferred Qualifications (all levels):

Masters degree preferred.
Experience in a higher education setting providing advising services or career guidance to students who are educationally economically or otherwise undeserved.

Position Sponsorship Eligibility:

Not eligible for work visa sponsorship

About Department - Student Affairs
Department Name: Office for Access and Opportunity TRIO Student Support Services- Disability
Location: Pullman Campus

Application Instructions:

Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

1) Resume
2) Cover Letter

External candidates upload all documents in the Application Document section of your application.
Current WSU Employees (internal candidates) before starting your Workday application please use these instructions to update your education and experience in your worker profile in Workday. Internal candidates upload all documents in the Resume/Cover Letter section of your application.
Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF if possible.
Reference contact information will be requested later in the recruitment process through Workday.

Background Check:

This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34 engages in law enforcement requires security clearance interacts with WSU students in a counseling or advising capacity has access to personal identifying and/or financial information unsupervised access to university buildings/property or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Time Type:

Full time

Position Term:

12 Month

Washington State University encourages all qualified candidates to apply including members of the military and veterans and persons with disabilities.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services programs activities education and employment for individuals with disabilities. To request disability accommodation in the application process contact Human Resource Services: (v) Washington State TDD Relay Service: Voice Callers: 1-; TDD Callers: 1- (f) or .

Notice of Non-Discrimination

In matters of admission employment housing or services or in the educational programs or activities it operates WSU does not discriminate or permit discrimination by any member of its community against any individual on the basis of sex race color national or ethnic origin physical disability mental disability sensory disability use of a trained service animal age religion creed genetic information marital status sexual orientation gender identity protected veteran status honorably discharged veteran member of the military or immigration or citizenship status except as authorized by federal or state law regulation or government contract.

Inquiries about the application of federal and state laws and regulations (including inquiries regarding the application of Title IX ADA/Section 504 and implementing regulations) as well as reports and complaints of discrimination and harassment can be made verbally or in writing to WSUs Compliance and Civil Rights the Department of Educations Office of Civil Rights or both.

More information resources and contact information are available here: Experience:

Online applications must be received before 11:59pm on:February 11 2026If a date is not listed above review the Applicant Instructions below for more details.Available Title(s):1481-YNADMINPRO - Student Services Coordinator/Advisor 1 1482-YNADMINPRO - Student Services Coordinator/Advisor 2Business T...