US Client Onboarding Manager Role
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Job Location:
Michigan, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Were seeking a future team member to join our Client Onboarding function. As a Client Onboarding Manager supporting the onboarding of U.S. corporate lending clients youll play a hands-on role in contributing to our US Expansion.
Youll work directly with clients their legal counsel and internal stakeholders across the business to deliver a high-quality onboarding experience balancing regulatory excellence with pace and a strong focus on customer delight.
What will you be doing:
- In this role youll make an impact by:
- Undertaking AML Customer Due Diligence (CDD) reviews and customer risk assessments for new U.S. corporate lending clients.
- Managing the AML CDD component of U.S. commercial loan origination ensuring onboarding aligns with lending timelines.
- Working collaboratively and side by side with the UK-based offshore onboarding team to deliver timely accurate and high-quality AML/KYC onboarding for U.S. lending clients.
- Managing customer and stakeholder expectations through clear effective communication while maintaining momentum and delivery at pace.
- Ensuring onboarding of U.S. lending clients complies with:
- UK AML regulations (MLR 2017 and JMLSG Guidance)
- U.S. AML/BSA expectations including FinCEN requirements and relevant CIP standrads
- Conducting and reviewing beneficial ownership and control structure analysis including complex U.S /international corporate structures.
- Ensuring appropriate screening against sanctions PEPs and adverse media including U.S.-specific considerations.
- Acting as an escalation point for high-risk U.S. clients and lending structures.
- Identifying opportunities to improve onboarding processes and drive efficiency.
- Supporting the Lending Lead with transformation and change initiatives aligned to the banks strategic plan.
- Completing BAU and ad hoc administrative tasks as required.
What Were Looking For
- 5 years experience in AML/KYC in client onboarding within a bank or regulated financial institution experience working with UK AML regulations (MLR 2017 and JMLSG Guidance) & U.S. AML/BSA expectations including FinCEN requirements
- Experience onboarding U.S. corporate or commercial clients ideally in a lending or credit environment.
- Strong experience analysing complex corporate structures including exposure to non-transparent jurisdictions such as trusts and offshore funds (e.g. BVI Channel Islands Cayman Islands).
- Excellent understanding of AML/KYC requirements including CDD and EDD.
- Familiarity with UK and U.S. sanctions regimes including OFAC.
Skills & Attributes
- Strong analytical skills with the ability to research assess risk and summarise findings clearly and concisely.
- Excellent written and verbal communication skills with confidence engaging internal and external stakeholders.
- Ability to work in a fast-paced environment while maintaining meticulous attention to detail.
- Proven ability to take ownership prioritise effectively and deliver consistently high-quality outcomes.
- Comfortable working to deadlines and service-level expectations.
- Resilient adaptable and calm under pressure.
- A collaborative team player with a strong customer-first mindset and a desire to go the extra mile.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Manager
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
OakNorth Credit Intelligence Suite transforms commercial lending, giving banks 360° views of borrowers, with deeply granular, forward-looking insight, to improve efficiencies, lower credit risk, and drive profitable growth through economic cycles. Banks lend smarter, lend faster, and ... View more
